SDP/Universal Credit refund news

poppy123456

I've heard of several people that have received backdated money, so they are definitely starting to contact those that are affected. If you're one of them look out for a message on your journal sometime in the future. How long it takes is anyone's guess.

Adrian_Scope

Have you heard anything @jude1967?
Like Poppy, I've heard of a number of people now having received payments, so they're clearly starting to get through them.

teardy1275

Why are some people being paid earlier than other regarding the sdp refund? It seems unfair that some have received it when others like myself haven't. I know people on here are saying they know that people are being paid but I'm sceptical. My UC case manager said I was first to be referred to get it yet all I've had is a journal message and lots of excuses from UC staff. 

poppy123456

teardy1275 said:

Why are some people being paid earlier than other regarding the sdp refund? It seems unfair that some have received it when others like myself haven't. I know people on here are saying they know that people are being paid but I'm sceptical. My UC case manager said I was first to be referred to get it yet all I've had is a journal message and lots of excuses from UC staff. 

There's 1000's of people to go through and unfortunately, it's not going to happen over night. To be honest i've only read a few people that have received it.  Hopefully it won't be much longer.

teardy1275

It's just that I only applied for my ESA refund last week and received it Friday. I can't understand why UC has taken over 5 weeks now. I don't know personally of anyone receiving UC refund only read on internet

poppy123456

teardy1275 said:

It's just that I only applied for my ESA refund last week and received it Friday. I can't understand why UC has taken over 5 weeks now. I don't know personally of anyone receiving UC refund only read on internet

What ESA refund are you talking about please? Were you in receipt of SDP within 1 month of your claim for UC starting? If so was this with your ESA claim?

teardy1275

Hi poppy I e had two refundd going on a ESA one when I was on wrong rate in 2017 and UC when I lost sdp 14 months ago. I got the refund for ESA wrong rate after a week of inquiries but the UC one which is from last July when I was forced on to Uc when I moved flats I e only had a journal msg from Clydebank

Adrian_Scope

Hi @teardy1275, have you given the Universal Credit SDP line a call? They may be able to give you more information on a potential time frame. 

teardy1275

I rang the sdp line and then received z journal msg and phone call telling me I'll receive transitional payments soon. If I didn't ring my claim was just froze on a desk and would never have been processed do I advise a people who have a claim to call the sdp line and hurry them up. I will get my money on next payment day which is 23rd. ...... can't wait

Adrian_Scope

That's brilliant @teardy1275 and thank you for the tip for everyone else too.  

teardy1275

For all the claimants that received their sdp refund I would suggest calling the sdp UC line ASAP. I rang after the advice from Adrian and found out my claim had been left dormant on a desk and they didn't tell me either. They thought I wasn't eligible so I challenged them and they agreed to pay me. I will receive my money and ongoing top ups from 23rd September my next assessment or pay date. So if u haven't heard anything give them a call!!! Good luck

teardy1275

I had message on my journal today and I'll receive 1680 on Friday for the loss of my sdp . At last !!

Adrian_Scope

That's great @teardy1275, I'm so pleased for you! It's taken a while but at least it's getting sorted now. 

ptheshadow

I phoned them last week to give them a nudge & she took my details, put me on hold & then told me they were just getting around to the couples claims, so we may start to here from them, but I wonder if they're going to try & short change us.

Chloe_Alumni

That's great news @teardy1275, I imagine that was such a relief, so happy for you!

I hope you aren't waiting much longer @ptheshadow!

ptheshadow

I phoned the U/C SDP help line again yesterday & they told me, I was on the list to go onto the main list & that there were only a couple of people, doing the couples list & that they couldn't say how long it would be, but to phone them every month to see how it's going & so they don't forget me.

ptheshadow

Just an update I've received my back payment & they've paying us £120 per month, but I've also had to phone U/C to see, why they've not payed us £405 a month for the first 3 months of the claim, as you don't get LCWRA for the first 3 months of your claim & they are looking into it.

Adrian_Scope

Great news they've finally sorted your backpay and future payments @ptheshadow. I hope they look into and sort the missing part for you quickly.