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What next

Hi all I filled in my esa form & had a f2f with the dwp i. Asked what date I should put in for claiming he said he didn't know so he went to find out. He came back & said the date I phoned up. Then I said what group I wud cum under he said he didn't know. I then asked where do I hand in my fit for work note in as it runs out 28/8 he said he didn't know!   &  no one in the office knew either. So when I got home I was on the phone for 51mins 20sec on hold to the esa help line. What a joke. Surely all employers shud know where to send in fit Notes 

Comments

  • poppy123456
    poppy123456 Member Posts: 28,573 Disability Gamechanger
    Hi,

    Looking back at your previous posts i see that you must have claimed New style ESA because your husband works? When did you start your claim please? was it recently? New Style ESA pays £73.10 per week assessment rate and is paid fortnightly. It can take 3-4 weeks for DWP to make a decision on your entitlement, once this is done they will write to you.

    An employer won't know where you hand in fit notes for a benefit claim.

    You'll need to continue to send your fit notes to DWP until a decision's been made on whether or not you have limited capability for work. For this you'll most likely have to have a face to face assessment with health assessment providers. They will then write a report and return it to DWP. A decision maker will look at the report and make a decision based on the recommendations in the report.
  • Bluey32
    Bluey32 Member Posts: 34 Connected
    Poppy123456
    I think youis understud me. It was a dwp employee that didn't know where I should take my sick note to. 
  • Bluey32
    Bluey32 Member Posts: 34 Connected
    I know I have 2 wait  weeks for a desission. My point was the lack of knowledge &  time wasting on the fone to get an answer to a simple question. 
  • poppy123456
    poppy123456 Member Posts: 28,573 Disability Gamechanger
    Advisers from DWP mostly read from a screen anything other than that they have little knowledge.

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