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Just lost my mobility car

Hi I have just lost my mobility car
I was born with arthritis its in all my joints my big toes and thumbs do not bend I have difficulties doing every day things and walking can't cook can't wash ECT
I'm just about to do a mandatory but don't know how to do it and could do with some help
I did get DLA for life I went through a physical medical to get this and yet this pip all they did was ask me a few questions as me to walk no more than 2 metrs in my own home that is adapted for me
There decision was I had full power in my arms but little in my legs my answer is to this it not power I have a problem with its my joints that are damaged and are disintegrating making doing every day normal things out of my reach
Can anybody please help me
I was born with arthritis its in all my joints my big toes and thumbs do not bend I have difficulties doing every day things and walking can't cook can't wash ECT
I'm just about to do a mandatory but don't know how to do it and could do with some help
I did get DLA for life I went through a physical medical to get this and yet this pip all they did was ask me a few questions as me to walk no more than 2 metrs in my own home that is adapted for me
There decision was I had full power in my arms but little in my legs my answer is to this it not power I have a problem with its my joints that are damaged and are disintegrating making doing every day normal things out of my reach
Can anybody please help me
Replies
Citizen’s Advice have lots of advice on appealing a benefits decision. You can phone their helpline (contact details can be found on their contact page) for further advice or take a look at information on their website.
https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/contact-us/
You may also wish to read this article on contesting decisions
https://www.citizensadvice.org.uk/benefits/benefits-introduction/problems-with-benefits-and-tax-credits/challenging-a-benefit-decision/challenging-a-benefit-decision-where-to-start/
You only have a month to appeal. You can request a mandatory reconsideration via this form. Give examples of situations when you struggle to do something alone. At least two is advised.
https://www.gov.uk/government/publications/challenge-a-decision-made-by-the-department-for-work-and-pensions-dwp
This is a tool that can be used to write a appeal letter
https://www.advicenow.org.uk/pip-tool
I hope this is useful! Keep us updated regarding the outcome. If the MR fails, you will have to take it to tribunal. It is rare for them to contradict the report however. Regarding your mobility car, I’d contact Motability on Monday or email them tomorrow to find out why. I hope it can be resolved swiftly in your favor as well. Best wishes!