Employment and Support Allowance (ESA)
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Compliance Interview


My husband is a recipient of income-related ESA, he is in the Support Group and receives PIP. I am his designated carer and receive Carers' Allowance. 

We have recently got a letter from the DWP regarding a 'Compliance Interview'. I was under the impression that interaction with DWP personnel was optional for members of the Support Group. Can anyone clarify the policy on this? 

I have tried to contact the Compliance Officer but the phone number is inactive and the JCP phone operators were unable to get hold of them either. 

Any guidance would be much appreciated. 

Many thanks, 



  • Dotty123Dotty123 Member Posts: 492 Pioneering
    Support group esa claimants are always on receiving end of re medical and looked at x
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    Those In the support group do not have to attend any work focused interviews but this is a compliance interview which is completely different. It means that they are checking your benefits and you will have to attend this interview otherwise your benefits could stop. I’d advise you to ring the number on the letter Monday morning and ask what it’s about and they may give you more information. 
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • Chloe_ScopeChloe_Scope Scope Posts: 10,664 Disability Gamechanger
    Hi @ACS, were you able to ring and get more information? :)
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