Employment and Support Allowance (ESA)
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Esa contact number

Hello i am currently in the support group and been trying for over a week to contact esa constantly on hold longest i have waited is 55 mins, different times of day, any advice on best time to contact them or any other numbers? Thanks

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    There's only one number to contact DWP for ESA and that's this one 0800 169 031. I always find first thing in the morning the best time to ring but even then you could be on hold for more than 1 hour. 

    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • M_EandmeM_Eandme Member Posts: 53 Courageous
    Thanks  @poppy123456
    I was put in the support group without a f2f. My review is in march i was wanting to ask them if i could have a copy of my report i presume there  would still be one even without a f2f? I ve heard its helpful in pip review which im currently going through, has any one else requested a copy if one, without f2f? Thanks
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    There's always a report written even with a paper based assessment, so yes ring to request a copy.

    However, do be aware that PIP and ESA are completely different benefits with different criteria and being in the support group doesn't automatically entitle you to PIP. There's certainly no harm in sending it, whether they will use it as evidence, is a different matter. Good luck.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
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