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Another face to face appointment

Hello everyone my partner had a face to face appointment the beginning of January as he was told to apply for pip as he was dla
we went to the appointment and a couple of days after received a text saying to give the centre a call regarding his appointment ... I tried numerous times but no answer ... now yesterday received another appointment letter to attend a face to face appointment this will be a second one and I don’t understand why
could anybody explain please I’ve tried to search on google but can’t find anything at all regarding a second face to face
thank you for reading This
we went to the appointment and a couple of days after received a text saying to give the centre a call regarding his appointment ... I tried numerous times but no answer ... now yesterday received another appointment letter to attend a face to face appointment this will be a second one and I don’t understand why
could anybody explain please I’ve tried to search on google but can’t find anything at all regarding a second face to face
thank you for reading This
Replies
the letter has been sent by independent assessment services Atos no he doesn’t claim anything else and it’s definitely from pip .. a letter also also arrived the same day saying they want more information ... but seriously having a face to face is suppose to be their chance to do this ... I found it very strange they require another ... it’s very stressful but thank you for your response