Carer paid monthly doesn,t qualify for certain months ?

2»

Comments

  • [Deleted User]
    [Deleted User] Posts: 156 Empowering
    Thank you. I can only think carers allowance has made a monumental mistake. I'll keep you informed.
  • [Deleted User]
    [Deleted User] Posts: 156 Empowering
    My partner finally managed to get through to carers allowance, and the woman said they were waiting for payslips! Which she had sent copies of at least 3 times to them,!!!
    Anyway she checks on tax site and realized my partner should of been paid weekly in the first place, now there backdating it to 1st of June so hopefully she will now start getting it weekly!
    Got to wait a few working days as usual but why they stopped it in the first place is a mystery!!!!!!!!
  • poppy123456
    poppy123456 Online Community Member Posts: 63,734 Championing
    Glad you were able to get through. Sounds like it was because they hadn't received the paysilps. Hopefully it's all sorted now.
  • [Deleted User]
    [Deleted User] Posts: 156 Empowering
    They had received the payslips and a letter from her boss! Sent recorded delivery weeks and weeks ago! 
    They just don't want to admit they,ve balls up!
  • poppy123456
    poppy123456 Online Community Member Posts: 63,734 Championing
    Well at least it's all sorted now.
  • [Deleted User]
    [Deleted User] Posts: 156 Empowering
    Yes, I hope so. Thank you.
  • Adrian_Scope
    Adrian_Scope Posts: 11,721 Online Community Programme Lead
    Glad to read this has been resolved @givingup! :)
  • [Deleted User]
    [Deleted User] Posts: 156 Empowering
    Thank you.