Confused about pip

lauren987

Hi im confused, my tribunal was on tuesday gone and i won, pip received and updated my file today which is friday, i got told by one person ill get an award letter posted out today then by another person i wont. I was told by the first person i spoke to pip are not going to appeal my case but how can they be so sure when its only been received today? Has anyone else had their tribunal sent to pip within a few days and if so when did you get payment? Thanks

wilko

@lauren987, Hello and welcome, the person you spoke to has miss informed you, the DWP have 30 days to appeal the tribunal ruling. So expect to wait at least a six to eight weeks for any notification and official confirmation of your award plus details of monies owed and the new regular payments that are to be made.

Lou67

@lauren987. Just want to say congratulations on winning your appeal, I had one a cpl of years ago, it took a cpl of weeks to get the letter, and I received my back pay roughly 4 weeks after the appeal, I hope you receive word soon. 

lauren987

Thanks, its stressed me out as ive been waiting so long. The woman i spoke to seemed to think everything was fine with my tribunal win. Ive not eaten properly in days and probably wont until its sorted out as stress can impact me big time. Ive been waiting since 2015 in total since first claiming pip and had nothing but stress after stress. Someone said to me her award was updated last tues and shes getting money monday so i can just hope ill have a quicker result

Lou67

Fingers crossed for you ☺️

lauren987

@woodbine im not too concerned about that as it was based on my medical evidence why i won. Just hate the wait and being told different stuff. This morning i was told my tribunal award had come through and that pip are not appealing it yet my tribunal was only tues gone, then i got told a letters being sent from dwp today then a guy in another call asked me questions about if id stayed in hospital etc so its confused me to fudge. Im just hoping it gets sorted by next week as they been acting fast atm

Lulu_1949

@woodbine, thanks that is good to know about the point of law

chiarieds

Hi @lauren987 - Just to add a little, when you get asked if you've been in hospital, etc. this is completely normal as PIP stops if you've been in hospital for more than 28 days, then starts again when you come out. So it's just a check to see if there were any times there 'may' have been a gap in PIP payment, as they work out the monies you will receive.

I rang the DWP about a completely different matter (my National Insurance contributions), & got 3 different answers; it happens, unfortunately. Hope you get a letter soon & find out how much you'll get, & when.

lauren987

Yeah im not too concerned about those questions as i seen its normal. I just hope they dont lie about my answers. Just annoying when i get told several different things with ocd and severe anxiety it sends me all over the place unable to control the stress and overthinking 

janer1967

Unfortunately that is the case with DWP depends entirely who you get on the phone and how much experience they have also at present times they are all working in unknown departments due to the huge increase in number of claims to deal with.

I know this doesn't help you and its very frustrating , patience is a virtue so they say, may be best to wait till the envelope drops 

lauren987

Yeah im going to give them a call next week though as someone had their award tuesday and is getting money monday so with any luck it wont be too long. So blimming annoying when you get told one thing then another as with people like me it creates a volcano of stress and worry over the littlest thing said or done ?

janer1967

I know and can understand the stress 

Note tho just because someone else had quick turnaround not everyone will depends on DM and their workload  and as mentioned above they have time to appeal not done often but they normally wait till this wait period is over before making payment 

Also I'm not trying to upset but the more you ring the more time they are spending dealing with the calls rather than actioning payment

lauren987

@janer1967 that is true.

lauren987

@janer1967 though i thought the ones that take the calls dont do alot as its the case managers that do most of the work. Hopefully not much to do now as the guy on the phone asked me the hospital, prison, etc questions they usually ring for to save time and get the ball rolling

janer1967

Yes they normally ask those questions just before processing payments 

DM have to answer calls if there is lots calls waiting and if call centre put through queries