UC Your phone appointment to Verify Housing Costs

james19o6
james19o6 Online Community Member Posts: 158 Contributor
Hello Guys.
I have an Telephone interview on Tuesday for Universal Credit in regards to verify my housing costs. On my journal they said be ready to hand your tenancy agreement. 
Could anyone please tell me how it will work as its my first time claiming UC?

Many thanks 
James K.

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi and welcome @james19o6 Great you have joined us

    It is normal procedure that they will want to see a copy of your tenancy agreement so don't worry, the call will be to check the details you entered in your application relating to housing costs and this will be followed up  by you sending a copy of your tenancy agreement

    Hope this helps any further help just ask away 
  • james19o6
    james19o6 Online Community Member Posts: 158 Contributor
    Thank you very much/ helped me alot. Do you think i should request a pdf copy from my landlord so i can send it to their email or will they expect it by post?
  • steve51
    steve51 Online Community Member Posts: 7,121 Championing
    Hi @james19o6

    Good Afternoon & Welcome it’s great to meet you today.

    I am one of the.Community Champion’s here at Scope.

    Here is some info below for you:

    https://community.scope.org.uk/discussion/72400/uc-telephone-assessment-tomorrow

    Please have a good look at the above info & let me know if there’s anything that I can help you with???

    @steve51
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi again it may be worth getting electronic copy as long as it has signatures on and is a copy of your agreement and not just a generic one 

    I posted mine 

    @steve51 this isnt a phone assessment just a call to confirm housing costs