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Does scope have a live chat?

no_nameno_name Member Posts: 2 Listener
I'm new here and I'm not sure if it does.

Replies

  • Tori_ScopeTori_Scope Community Team Posts: 2,754 Disability Gamechanger
    Hi @no_name!

    We don't have a live chat as such, but you're more than welcome to ask any questions you might have on here. There's usually someone online, and we'll get back to you when we can. 

    You can also contact the helpline. Here are the details:

    Phone: 0808 800 3333.

    Textphone: dial 18001 then 0808 800 3333.

    Calls are free from UK landlines and mobiles.

    Email: [email protected].

    They are open Monday to Friday, 8am to 7pm. Saturday and Sunday, 10am to 6pm. And most bank holidays.

    Online Community Coordinator, she/her

    Want to tell us about your experience on the community? Talk to our chatbot here and let us know what you think
  • woodbinewoodbine Member Posts: 2,311 Disability Gamechanger
    Hi @no_name welcome to scope and our great community, a live chat facility sounds like a really good idea although it would need volunteers to moderate it.
  • Cher_ScopeCher_Scope Community Team Posts: 2,484 Disability Gamechanger
    Hi @no_name and @woodbine

    I'll feedback your comments to the team about the possibility of having a live chat.  Would any other members like that facility?  Let us know  :)
    Online Community Co-ordinator

    Want to tell us about your experience on the community? Talk to our chatbot and let us know. 
  • janer1967janer1967 Community champion Posts: 6,357 Disability Gamechanger
    Hi and welcome to @no_name Glad to have you jin us and I look forward to seeing you around

    @Cher_Scope I think live chat would be a great addition but in the form of messaging rather than voice 
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