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School websites... are they user friendly?

Hello everyone. I hope it's okay to post this on here.
I'm Brandon, an in-house web manager for a trust that has 30 schools, and I am writing a report on how I can improve our school websites for accessibility. I really want my school websites to lead the way in usability for accessible users.
It would be great to know your struggles when looking at school or other educational websites. My concerns are many school websites upload vital information on a PDF not on the site itself. Also websites not showing up in the 'browsers reader view', this is something I use a lot.
Thanks, everyone
I'm Brandon, an in-house web manager for a trust that has 30 schools, and I am writing a report on how I can improve our school websites for accessibility. I really want my school websites to lead the way in usability for accessible users.
It would be great to know your struggles when looking at school or other educational websites. My concerns are many school websites upload vital information on a PDF not on the site itself. Also websites not showing up in the 'browsers reader view', this is something I use a lot.
Thanks, everyone

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We do have outside help, but I really want to hear from real users to have issues to see what they experiance.