Disgusting DWP Attitude and Policy again exposed — Scope | Disability forum
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Disgusting DWP Attitude and Policy again exposed

greenman Member Posts: 15 Listener

I don’t understand why ill and disabled people are not supported fairly in this country.  I’ve read so many negative experiences of the DWP.  My own experience with them is quite horrendously and literally goes beyond belief.  The DWP has an attitude towards claimants that is extremely distasteful.  Are we just so small a community that we will always be denied fairness and change, why is this allowed to happen?

I recent story you may have read reiterates the disgraceful and disgusting attitude practiced by the DWP.  Have these people no shame nor conscious?  Please take time to read about the disgraceful treatment received by dear Kayleigh as reported in Kentonline.  I sincerely hope her representative is massively successful in suing for damages for the suffering caused to her at the hands of DWP staff. 


  • janer1967
    janer1967 Member Posts: 15,244 Disability Gamechanger
    Hi I haven't read the story you mention but being on here does so often highlight the way DWP sometimes causes stress and heartache to many 

    But you will always read the bad on forums as those with success stories dont make comments as they have no reason to so while I dont disagree with you we dont always see the balanced view 
  • Cher_Inactive
    Cher_Inactive Posts: 4,412

    Scope community team

    edited November 2020
    Hi @greenman

    I think this is the article you are referring to on Kent online.  For those unaware, Kayleigh was disallowed PIP and appealed 4 times without success.  This led to her attempting to take her own life before she was finally awarded it.  

    This is a subject that provokes heated discussion, for good reason, and it's essential we question why these negative experiences still persist as you rightly are. 

    Please bear in mind our online community guidelines when discussing this though and try to keep discussion friendly and respectful where/if people have differing opinions.
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  • greenman
    greenman Member Posts: 15 Listener
    edited November 2020
    I should have added that the story is quite upsetting and if you find you are sensitive and easily upset it might be best not to read it. 
    It upsets me.
  • chiarieds
    chiarieds Community Co-Production Group Posts: 12,267 Disability Gamechanger
    Hi @greenman - Thank you for bringing this to our attention. It saddens me when people who ought to be awarded PIP are unsuccessful. It's difficult enough for those of us that have physical problems, but perhaps more difficult for those with mental health issues, to complete the initial claim form appropriately. Not understanding how to complete this form is something repeatedly seen on this forum, but thankfully members can advise, & hopefully help some.
    As Jane mentions, we don't hear from those who claim PIP successfully, as they don't have any need to post a question on here, & the majority of claims are indeed successful. If only more people knew about Scope, or got some benefit advice on other health-related forums, or from Citizens Advice, etc.....
  • woodbine
    woodbine Community Co-Production Group Posts: 7,188 Disability Gamechanger
    I think you have to look at both sides of this coin, the majority of DWP staff are poorly trained, over worked and not well paid. And as already mentioned we hear far more about the bad outcomes than the good ones, considering they deal with millions of claimants a high % are fairly dealt with and get successful outcomes I don' t know the details that @greenman refers to but in general there are ways to deal with a decision that doesn't go a claimants way, MR and tribunals have a high success rate.
    Be extra nice to new members.


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