PIP - paper based review

JonnycJonny
JonnycJonny Scope Member Posts: 167 Empowering
Are review decisions ever made solely on the paper work ( the review form and additional relevant evidence ) without a telephone call ? If so, in what instances ? Thank you

Comments

  • poppy123456
    poppy123456 Community member Posts: 59,056 Championing
    HI,

    Paper based assessments are rare and always have been but it's possible to have one, if there's enough evidence to complete the assessment without a telephone call.

    My daughters last review for PIP was paper based. I have her review forms here for her next one, which i'm hoping is paper based as i have enough evidence that proves beyond doubt that she still qualifies for Enhanced for both parts. We've had other members too that have had paper based assessments.
  • janer1967
    janer1967 Community member Posts: 21,922 Championing
    Hi again 

    Sometimes they do a paper based review but not in many cases if they have all info and evidence they need it is possible 

    My last review was paper based I just got a call from dm to ask few questions and they made on spot decision to increase my award and for 5 years so it is possible 

    Most cases do however have a phone assessment 

    To have chance if paper based fill in form with as much detail as you can 

    I do have physical disability that will never change as well as partially sighted 
  • JonnycJonny
    JonnycJonny Scope Member Posts: 167 Empowering
    Thank you for your thoughts - I have the enhanced rate for daily living only - no points awarded for mobility as I have an upper limb disability.

    From you what say I should ready myself for a call - will this be scheduled or out of the blue ? I originally had a home visit  as part of my initial application for PIP.
  • janer1967
    janer1967 Community member Posts: 21,922 Championing
    If you have a phone assessment you will be notified of date and time either by letter or text 

    It can take a while to get an assessment depends on backlog in your area 
  • JonnycJonny
    JonnycJonny Scope Member Posts: 167 Empowering
    Thank you. Best wishes
  • poppy123456
    poppy123456 Community member Posts: 59,056 Championing
    They should give you at oleast 7 days notice of a telephone assessment.
  • JonnycJonny
    JonnycJonny Scope Member Posts: 167 Empowering
    That's good to know. Thank you
  • Sabbath1
    Sabbath1 Community member Posts: 1 Listener
    Thank you
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hello @Sabbath1 and welcome to the community. Everything okay?