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PIP - paper based review

Are review decisions ever made solely on the paper work ( the review form and additional relevant evidence ) without a telephone call ? If so, in what instances ? Thank you
Replies
Sometimes they do a paper based review but not in many cases if they have all info and evidence they need it is possible
My last review was paper based I just got a call from dm to ask few questions and they made on spot decision to increase my award and for 5 years so it is possible
Most cases do however have a phone assessment
To have chance if paper based fill in form with as much detail as you can
I do have physical disability that will never change as well as partially sighted
From you what say I should ready myself for a call - will this be scheduled or out of the blue ? I originally had a home visit as part of my initial application for PIP.
It can take a while to get an assessment depends on backlog in your area