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I've been a member here since August 2017 and a community champion
for just over 2 years of that time (i think) and i've made more than
22,000 posts, spent long hours helping thousands of people because i
care!. Made some lovely friends in that time too!
However,
it comes with a very sad heart that i've made a decision to leave the
community for good. I just can't sit here and read some of the replies
from some members. Mis-information and contradictions followed by
changes in story half way through, questions asked, no answers given and
information that really doesn't make a lot of sense. Vulnerable people
rely on forums like this to advise them when they have no one else to
turn to and to think they could read such comments makes me cringe.
The
past couple of weeks have been the worst i've ever known the community
to be in over 3 years of being a member and it feels like nothing at all
is being done to put things right. Instead we are told to report such
comments and they will be dealt with, we are told to walk away and let
admin deal with such comments yet things never change.
If
any of my friends here would like to keep in touch please do send a
private message and i'll be more than happy to give you my personal
email address so that we can remain friends. I will of course return to
answer any messages i receive.
Take care everyone and stay safe!
Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and
their families for the benefit advice i have given to members here on the community.
Replies
This forum will be worse for your loss than many people might realise, and it's a great shame that a small number of posters are driving others away.
I hope in the not too distant future you come back and take a look at us and hopefully see that things have changed, and decide to come back.
But in the meanwhile I will wish you and yours all the very best.
Stay well stay safe and keep in touch
John
x
I'd love to stay in touch but I don't know how to send private messages... If you could advise me how to do this, I would be most grateful.
Take care xx
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Your benefit knowledge, understanding and patience has helped so many people, myself included, literally putting money into my pocket with advice about premiums I had no clue of.
Spend your time with your family and enjoy your little grandson.
All the best, Poppy and thanks
It will be a sad place without you it was a challenge last time you took a break as nobody has your extensive benefits knowledge
Take care of yourself and your family
I will send you my personal email if you want to stay in touch
X x
Thanks for all the help you gave me, I really appreciate it!
Adrian
Scope
If you have a few minutes to spare, we'd appreciate your feedback on our online community.
I was, and am, appreciative of your quick, truthful, knowledgeable and respectful experienced answers.
Forums definitely can be a minefield of untruths and people posting when they either don't know the relevant answer or, just throw up off-putting opinions. You never did this and although I've only been here a relatively short time, I saw some of the posts you were battling with, with original posters not being fully open and honest or, disruptive comments from others who may think they're helping but were again venting their beliefs and not factual help.
Perhaps the mods and bods who work on here; can take a more active approach in monitoring posts on factual threads and make a sticky in a dedicated benefits thread, asking people to please refrain from offering opinions and just post current factual and verifiable benefits information?
@woodbine @poppy123456
@chiarieds
I have tagged in Poppy in the hope that she is sticking around for a bit to read the comments.
thanks so much for your kind words that means so much to me you have no idea . I appreciate all the support and advise you have given me and for being a good friend . Xx
🤣🤣
Much as I think the scope team are lovely people doing a hard job, I dont think they supported @poppy123456 as much as they could have.
I noticed someone saying along the lines of people can have different opinions to Poppy, Poppy didn't give opinions she gave factual information, backed up with links.
And that's what people needed.
I know support said that they would leave any posts up that may be bad advice, as people could then read on to where that advice was debunked, but what if people dont read further? It should have been removed.
Proud member of the Poppy fan club! Lol
Sadly, I dont think it's a glitch...
Which would be a shame...
I'm sure there are others who will wish to thank her for her help.
I've merged both threads and that seems to have refreshed the display order.
Scope
If you have a few minutes to spare, we'd appreciate your feedback on our online community.
Hello Adrian and Chloe can you help with this? It would nice for Scope to show Poppy the appreciation she deserves for all her hard work
Scope
If you have a few minutes to spare, we'd appreciate your feedback on our online community.
- a forum where claimants adviser each other is a disaster waiting to happen. When people lose money because of poor, inaccurate, incomplete or misleading advice that has very real consequences for them and none for the claimant who caused that or the forum which hosted it. It’s very easy for Scope to avoid responsibility for that but this is their forum. They host it and morally it is simply wrong. Well-meaning but demonstrably wrong. Point people towards accurate advice and representation but don’t leave them to fend for themselves.
- forum administration is poor. I make no apologies for saying that. I’m on a vanishingly small number of forums and this site is bottom of the pile for administration. That’s not intended as a slight on the individuals who do that. The way the forum has been set up and the instructions they’ve been given make the outcome inevitable. They are as much victims here of poor site management as anyone else. Scope’s priority appears to be to enable people to have a voice but that should never be seen as permission to have a voice at any cost and, frankly, too often that appears to be the case. People are given warnings; people are put in moderation. There is a sense in which Scope staff give the appearance they would bend over backwards to keep an abusive poster with an impairment on the forum rather than simply ban people for serious and often repeated breaches. Ultimately you need to protect people on the forum else they leave. Closing threads; suggesting people use the ignore button and issuing generalised warnings simply doesn’t cut it.
1 - the few expert posters struggle with the volume and tire of answering stuff with stock responses. They also tire of the abuse.
You have hit the nail on the head, this forum is ready for a massive reset, it cannot be all things to all people for much longer.
Time will tell.