ESA stopped without any notice

dwpmakemeanxious

Hi, i have recently had a pip form and telephone assessment which i passed and was awarded the same rate as i was previously on, i also claim ESA, i have checked my bank account and i havent recieved my ESA payment. i am extremely anxious about this. Could my PIP outcome effect my ESA? how can the DWP do this to people, especially with the current situation we are all in.

dwpmakemeanxious

thank you Woodbine and Mikehughescq for your replies, i rang them 8am today and was put through to a nice lady who explained to me it was a mistake on there end and a payment was made a few hours later on. I still think its very irresponsible for these type of things to happen considering the impact it has on peoples health. thank you again for your replies, panic over. until next time that is..

dwpmakemeanxious

also, yes im in the support group Woodbine, dreading the review coming up soon.

Ross_Alumni

dwpmakemeanxious said:

thank you Woodbine and Mikehughescq for your replies, i rang them 8am today and was put through to a nice lady who explained to me it was a mistake on there end and a payment was made a few hours later on. I still think its very irresponsible for these type of things to happen considering the impact it has on peoples health. thank you again for your replies, panic over. until next time that is..

It is a shame that these sorts of things happen and cause undue stress to people at what is already a really tough time, I suppose mistakes do happen though. Either way, I'm glad the situation has been resolved.

dwpmakemeanxious

It really is a shame, it happens over and over again in my experience. This site has provided me abit of relief in a very stressful situation and for that i am grateful

[Deleted User]

Meh, the DWP is run by evil suited jobsworths who have no clue what they're doing more than half the time IMO.

Ross_Alumni

MrAllen1976 said:

Meh, the DWP is run by evil suited jobsworths who have no clue what they're doing more than half the time IMO.

I'm sorry to read that's your impression of them, they must have let you down in the past, I imagine others will have differing experiences though. 

Sure, they can cause inconvenience, but I imagine for every person who is upset with them, there's another who is totally satisfied with their DWP interactions. 

That doesn't mean to say that any inconvenience or mistake is acceptable, it happens far more than it should, but I don't think we should be calling them evil on that basis.

calcotti

Many people working at DWP may also be benefits claimants themselves.

dynasty30

That happened to me my esa was due and had my phone assessment five days before (pip) when I phoned they had told me I had been awarded pip all came though that very day.
my stress was high as I thought I’ve not been awarded and they’ve stopped my money was quite the opposite 

dwpmakemeanxious

As much stress as it is dealing with the DWP and some of the unfortunate people that work there, without there support over the last few years i dont know where id be, but the anxiety that is caused directly by them is like a trap, i have mixed feelings on the DWP. If a doctors note was all tht was needed things would be alot better, they seem to want multiple forms of evidence now which makes the hole thing extremely hard to deal with

dynasty30

I know I hear you on that definitely,yes you would think medical evidence would suffice instead you need to prove numerous times that you are entitled,it’s a sad state of affairs 

cupcake88

It’s a shame they just stop people’s Monday with out letting them know I don’t recieve esa . Does pip ever do that stop peoples money with out telling them ? 

DODO

Hi everyone, my ESA stopped just before Christmas!  I  was in the support group, I have mental health problems and I don't know what to do. Any advice please? Many thanks 

poppy123456

DODO said:

Hi everyone, my ESA stopped just before Christmas!  I  was in the support group, I have mental health problems and I don't know what to do. Any advice please? Many thanks 

Hi,
Do you know why your ESA stopped? If you don’t then you will need to ring them when they open on Tuesday morning. 

DODO

Hi Poppy,  I may be due for a assessment  but they haven't sent me The pink and white  Questionnaire form yet!

poppy123456

DODO said:

Hi Poppy,  I may be due for a assessment  but they haven't sent me The pink and white  Questionnaire form yet!

Support Group is an ongoing award until a new decision says otherwise. There must be a reason why your ESA has stopped so you need to ring them Tuesday morning when they open.

DODO

Thank you  for your help poppy, Can you tell me  the phone number please  I cant find any letters with it on at the moment! 

poppy123456

DODO said:

Thank you  for your help poppy, Can you tell me  the phone number please  I cant find any letters with it on at the moment! 

It will depend which ESA you're claiming because there's 2 different numbers. If you're claiming New style ESA the number is... 0800 328 5644

If you're claiming the old Income Related/Contributions based ESA the number is. 0800 169 0310

DODO

Many Thanks  Poppy, Wishing you and yours A Very Happy New year. 🎉🎊🍾🥂

poppy123456

You’re welcome. Thanks, happy new year to you too.
Please do come back if you need further advice once you rang them.

DODO

Thank you , I will do but hopefully  I can get some answers from them! Bye  for now👋