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Hi, my name is 1279!

1279

Hi, this is my first post and I was hoping for some advice.
I started a new UC claim in April 2020 and they were aware that I had health conditions. When I was doing the first phone call with them I asked do I need to provide a fit note. They replied not at this time due to the covid pandemic but you may be asked to provide evidence in the future. I heard nothing back.

In December 2020 I contacted them asking why I haven't had my work capability assessment, they then told me I needed to provide a fit note backdated to the beginning of my claim. My doctor wouldn't do that because of government guidelines and provided me with a backdated note for two weeks. I've since been put on LCWRA which should have been done months ago.

I contact UC asking them will they be back dating the claim to 3 months after the initial waiting period, to which they replied No as I didn't provide a fit note, that they told me I didn't need.

On my journal I have two missed work assessment appointments that I was only told about when I had missed them. They didn't let me know that I had these appointments just told me that I didn't attend. They also told me about another in the November that they neglect to inform me about, and they only told me about that one when I started making inquiries as to why I hadn't had the assessment.

It's stated on my initial claim that I have Health conditions that affect my capabilities to work or look for work. It also says that they may ask me for evidence in the future. Which they didn't until I started making inquiries.

Is there anything I can do about this as I have lost a lot of benefit through their mistakes.

Thank you.

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Comments

janer1967

Hi

When did you fill in the uc50 form and send it off

You said you missed some assessments but they let you know you had missed them. Did you not query this at the time rather than wait

Yes you were given incorrect advice about fit notes but unfortunately they have guidelines to follow just like your gp only backdated your for note few weeks

I would contact welfare rights who will be able to advise

1279

Thanks for the reply,
They only sent the uc50 in January after I'd asked them what was going on.
I was in a bad depression for many months and didn't take much notice of my journal and wasn't aware at the time I was entitled to extra benefits. So when they said they would arrange another I jus thought everything was OK.

Ibelive2020

@1279 welcome tó the community we áré áll here tóo help and support each other if you want any advice őr support őr a chat give me a shout

1279

Thanks

janer1967

Sorry this probably isnt what you want to hear but I think you will struggle to get it backdated to the start . I presume they will take date of your fit note as start of claim and then there will be the 3 month waiting period on top

They will say it is your responsibility to check your journal as that is one of the commitments of getting paid your UC

Do you have anything in your journal from speaking to your work coach about the future notes

You need some expert help here to try and challenge the back pay I would suggest welfare rights

calcotti

1279 said: I started a new UC claim in April 2020 and they were aware that I had health conditions. When I was doing the first phone call with them I asked do I need to provide a fit note. They replied not at this time due to the covid pandemic but you may be asked to provide evidence in the future.

What they should have advised is that you needed a Fit Note and that you should report the details of the Fit Note in your UC journal. What they weren't doing at the time was asking people to show the Fit Notes (although they are now going through old claims and may ask to see the Fit Notes that people previously declared). I think that getting backdating will be difficult but if you think you were given misleading advice/information you might be able make a complaint.

1279

OK, thanks for the information

janer1967

Great news so pleased for you both

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