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Hi I got awarded for LCWRA in January 2021. I received a letter on my journal confirming this and it also stated that I would be getting extra money on top of my UC. I have checked my journal for 2 months and have had nothing at all extra? It also states that I would be entitled to a back payment too. I have been putting questions in my journal for several days and have been getting no reply back to me. I have phoned the UC landline number 0800 and all’s I get told is to keep looking on my journal?? No further information has been giving to me due to this. Does anybody know why I have not received anything at all from them as of yet? As I have a family member who is on the same payment and received there’s straight away within their next months payment. Had this ever happened to anybody else? And will I definitely be getting awarded LCWRA as my mental health is already at its worst. I’m confused over this.