Work Capability Phone Assessment

Chris2911
Chris2911 Community member Posts: 1 Listener
edited April 2021 in Universal Credit (UC)
Hi,

Last year while at work I had an accident which resulted in me having to stop working and claiming universal credit. In August 2020 I was informed I needed to take part in a work capability assessment by telephone which I did. A few weeks later I received a letter stating the assessment couldn’t be completed until they seen me face to face. 

I provided all the evidence, GP letters, my orthopaedic consultant wrote to them, they were provided evidence of operations I require, anything I had was given to them.

I’ve been claiming benefits for nearly a year now and because they won’t make a decision I’m losing out on what I’m entitled too.

In contrast I also did a PIP assessment in September which after a mandatory reconsideration was approved, this assessment was also done by telephone and they exact same questions were asked.

I’m sure I’m one of many people in this situation but there must be something we can do to combat this outrageous injustice to people who are in the same situation.

Thanks

Comments

  • janer1967
    janer1967 Community member Posts: 21,922 Championing
    Hi and welcome 

    Yes lots are in the same situation f2f are starting again at the end of this month for people in your situation  so hopefully it won't be too long now 

    It's no consultation  but if awarded you will get backpay from the 4th month 

    PIP and wca are different with different criteria wca looks at your ability to carry out work PIP I'd about daily living tasks 
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    Hi @Chris2911 and a warm welcome to our online community.  How are you doing today?

    I empathise with how you're feeling and really hope it's not too long before your appointment comes round.  If when it comes to closer to the time you need more support, please do give us a shout.  Good luck. 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,445 Championing
    Did you mean to comment that on this post, or a different one @wendy41

    I hope that it goes well for you today :) Best wishes!
  • SueHeath
    SueHeath Community member Posts: 12,388 Championing
    Oh well done @wendy41 you sound nice and chilled about it - fingers crossed for you.
  • SueHeath
    SueHeath Community member Posts: 12,388 Championing
    Yep another waiting game @wendy41 fingers crossed for you.
  • jamrumples
    jamrumples Community member Posts: 114 Connected
    If f2f are staring up again does this mean that you can. No longer request a telephone assessment 
  • calcotti
    calcotti Community member Posts: 10,005 Championing
    If f2f are staring up again does this mean that you can. No longer request a telephone assessment 
    F2F have been going on for some time. You can still request a telephone assessment.
  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing
    wendy41 said:
    Had another phonecall from DWP today re: work capability assessment 'overview'. Just quickly went over the questions I was asked to clarify my answers and then said to check my UC journal tomorrow for more information. So watch this space. 

    I would think that would have been the decision maker. Sometimes they ring before making a decision. Do let us know how you get on.
  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing
    @wendy41 That means you've been found fit for work, i'm sorry to hear that. They will no longer accept any further fit notes. You can challenge that decision by requesting the Mandatory Reconsideration (MR) within 1 month of the date of the decision.
    Have you had a look at the descriptors for both groups? If not you can see them here.
    You need to state which one you think applies and your reasons why.
    The most likely outcome will be the decision remains the same, if this happens you can request the Tribunal.
    I'd also advise you to get some expert advice from an agency near you. Start here. https://advicelocal.uk/



  • bg844
    bg844 Community member Posts: 3,883 Championing
    Hi @wendy41 Many people are who are in the same situation as you fight the decision at MR and Tribunal successfully, please don’t give up and use the link above for expert help. Do come back and let us know how you get on.
  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing
    wendy41 said:
    Thanks @poppy123456. Just give up! Fed up! 

    It's perfectly normal to feel that way right now. Give it a little time and then request the MR, you can do that on your journal, if you want to.