Do I have to accept a smart meter and earliest date Woes?! — Scope | Disability forum
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Do I have to accept a smart meter and earliest date Woes?!

fluffycat
fluffycat Member Posts: 215 Pioneering
edited October 13 in Benefits and financial support
Hello

Gas meter battery is low and company says a legacy meter has to be replaced with a smart meter and earliest date is late June!

(Q1) can they insist ?

(Q2) Fair to wait so long for any meter remedy when battery an issue ?

Comments

  • Ross_Scope
    Ross_Scope Posts: 5,464

    Scope community team

    Hi @fluffycat

    Whether they can insist, I'm unsure. But with the constant push for smart metre installation I wouldn't be surprised if they did insist. 

    I'm reluctant to have a smart metre installed myself at this stage, I need to do further research into them first before deciding on that. 

    You might wish to contact Scope's new energy support service, the team will be able to answer your query I'm sure :)  Having to wait until June does seem like a long time, maybe there are delays at the minute caused by pandemic restrictions? Did you query why it would take so long?
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  • fluffycat
    fluffycat Member Posts: 215 Pioneering
    @Ross_Scope

    Not treated as priority as battery still has life (albeit on last legs) and gas still flowing.

    I have reservations too about smart reliability and dynamic pricing possibility. 
  • MarkM88
    MarkM88 Member Posts: 2,019 Pioneering
    I’ve heard stories where terms and conditions have been attached to certain tarrifs whereby they say it’s a condition to have a smart meter installed if they so wish to do so. 

    I would check that out first. 
  • fluffycat
    fluffycat Member Posts: 215 Pioneering
    @MarkN88

    Ofgem web says 
    if your existing meter is need of replacement, your supplier should replace this meter with a smart meter unless there is a good reason not to.


  • mikehughescq
    mikehughescq Member Posts: 7,829 Disability Gamechanger
    If you are an existing customer they cannot currently insist. If you are new customer and it's part of the T&Cs then it's your call. 

    Some are more persistent than others. 

    I ignored all comms from Scottish Power and in the end it was one of the many reasons I left them. Since being with Octopus I am aware the invite is there but they're not pushing it. It's an "over my dead body" scenario for me.

    Several things to be aware of:

    - smart or not most times you won't learn anything you didn't know already. Overfilled kettles cost a fortune for example. If you want a cup of tea then filling a kettle with water for more than 1 cup costs you far more than you'd imagine.
    - smart meters are part of your wi-fi network. If your data security is important to you then appreciate you are adding a potentially insecure device to your network.  
    - one of the major flaws is there is no interchangeability. So if you like your smart meter but want to switch provider you will need a completely different meter each time. 
  • OverlyAnxious
    OverlyAnxious Member Posts: 1,702 Disability Gamechanger
    The latest SMET2 meters are compatible with other companies that also use SMET2 meters.  It's the original smart meters that aren't at all interchangeable.

    I really want one myself as my electric seems very expensive even though I'm on the 'assist' tariff.  Trouble is I'm on Economy 10 and they don't make Smart Meters for that.

    If I switched to Economy 7 my storage heaters and immersion heater would only work at night and be cold by lunchtime!  (Been there, done that in a previous all-electric property).  And I would not be able to use high consumers like the washing machine and tumble drier on low rate.
  • vikingqueen
    vikingqueen Member Posts: 589 Pioneering
        I really don't see the point of them for people that live on their own as I do, I use what I use and that's it. I'm old enough to know how not to waste energy so looking at a little gadget that needs to be plugged in regularly because the battery only lasts about 10 hours won't help my bills to be lower. I'm with you Mike and I ignore my energy company letters and phone calls. 
  • fluffycat
    fluffycat Member Posts: 215 Pioneering
    @vikingqueen

    had an energy monitor which clamped onto meter cable until house rewire. (and no longer could clamp on afterwards)

    I know about elec KWH / watts (greedy appliances) and gas use what’s needed. Was novelty really. (Elec)
  • leeCal
    leeCal Member Posts: 4,344 Disability Gamechanger
    We have a tarrif with eon and apparently they are insisting on us having a smart meter as part of our conditions. Until now we have ignored them about it but recently they have been trying to book us in to have it fitted...still ignoring them.

    I'm a bit of a conspiracy theorist...as if you didn't know.


  • leeCal
    leeCal Member Posts: 4,344 Disability Gamechanger
    So if they need to connect to the internet what if you haven’t got the internet? I thought they just beamed up to a satellite or something. 🧐

    I'm a bit of a conspiracy theorist...as if you didn't know.


  • woodbine
    woodbine Community Co-Production Group Posts: 5,668 Disability Gamechanger
    We were with SSE for electricity for 9 years, (we don't have mains gas) and I refused to have a smart meter, however when we changed to EON last year part of the deal was we had to have a SM, and I must say it's made me think twice about wasting electric and has lowered our bill.
    I am a person with epilepsy not an epileptic, my illness doesn't define me.
  • mikehughescq
    mikehughescq Member Posts: 7,829 Disability Gamechanger
    The latest SMET2 meters are compatible with other companies that also use SMET2 meters.  It's the original smart meters that aren't at all interchangeable.
    Notably though the number of SMET2 meters is currently negligible. Indeed no reliable stats are available. See  https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/968356/Q4_2020_Smart_Meters_Statistics_Reportv2.pdf.

    Few people are being offered SMET2 meters and there is some active resistance. See also http://watt-logic.com/2018/06/13/smets2/. The plan is for SMET1s to be made compatible with DCC so they can retain their smart capabilities when you move provider. The latter programme is owned and run by Capita.

    What could possibly go wrong eh? 
  • fluffycat
    fluffycat Member Posts: 215 Pioneering
    @Ross_Scope


    The Scope Energy  S. S. couldn't furnish me with the answer. I could register for the energy 45min review.

    Instead I contacted a local Advice Agency who are chewing over it. ((How quickly should I get a resolution and does it mean an enforced Smart option? (Energy co. has booked it for late June))

Brightness

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