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Assessment phone call- what sort of questions do they ask?

greyhound65greyhound65 Member Posts: 14 Listener
edited June 26 in PIP, DLA and AA
I have got assessment phone call coming up 
what sort of questions do they ask as I get very nervous when on the phone 

Replies

  • janer1967janer1967 Member Posts: 11,008 Disability Gamechanger
    Hi and welcome 

    The questions will be based around what you put on your form

    It is a good idea to have a read through it before and have it handy for the call 

    They will ask about how you do tasks following the descriptors 

    Good luck let us know how you get on 
  • hughiemachrinshughiemachrins Member Posts: 35 Connected
    When is it? Mine is on Tuesday afternoon so I can report back if yours is after that.


  • Tori_ScopeTori_Scope Posts: 4,959

    Scope community team

    edited June 26
    Hi @greyhound65 :) Best of luck with your telephone assessment.

    As Janer1967 has said, the questions they ask can vary from person to person. Do you have a copy of your PIP form? Have you made any notes about how your condition/s affect you? 

    Here's a link to the PIP descriptors, as Janer1967 mentioned. It'd be worth giving these a read through beforehand.

    Many people get nervous on the phone, especially during assessments, so you're definitely not alone in feeling that way. Try and find a quiet space to take the call if you can and make sure you have some water with you. You can also have a loved one there with you in the room if that would help you feel calmer.

    Some people might find themselves giving short answers when they're nervous, but it's important that you explain your answers. If you scroll to the 'additional information' section at the bottom of this Benefits and Work page, you can also read about the concepts of reliably, safely, and so on. This can help you to explain what you mean when you can't do a certain activity.
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  • greyhound65greyhound65 Member Posts: 14 Listener
    Thanks for your help I will give my paper work a read before my assessment 
  • marijamarija Member Posts: 15 Connected
    Hi everyone,

    i posted this in another thread. 

    It depends what your PIP claim is for, but there will be questions do you read books, do you watch TV, do you have a pet, do you browse a lot online.

    Question like this help them figure out if you really suffer from mental health for example. I loved reading box, but i cant any more, cant concentrate.

    I dont watch TV much as i cant sit for long periods of time and cant hear the covid news anymore, it just gives me panick attacks.

    A good advice from my citizens advice bureau was, NEVER answer with yes, but...

    Like yes i read books, but not for long (they note down the yes, the but is ignored).

    Rather say no, i used to but cant anymore because off..

    Hope this helps
  • greyhound65greyhound65 Member Posts: 14 Listener
    Thanks for that very helpful 
  • greyhound65greyhound65 Member Posts: 14 Listener
    I will take on board what you have said thank  you they is one thing I forgot to ask how long do you have to wait for a decision 
  • marijamarija Member Posts: 15 Connected
    I will take on board what you have said thank  you they is one thing I forgot to ask how long do you have to wait for a decision 
    I really wish i could tell you that... I was told 8 weeks, but as i see from other threads some waited even longer and some less...

    Good luck!
  • greyhound65greyhound65 Member Posts: 14 Listener
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