Feeling like a second-class citizen
Does anyone find that abled bodied people look down on us and don’t want to be around us? Until now I haven’t had any experience of this.
But after booking a hotel in Cornwall and asking about the services for disability we are now told it does not cater for disability. We now find there are steps to get into it and they only have 3 car park spaces, all on a first come first served basis and no disabled parking available. Other places to park are over 300mts away, on road parking with no guarantee of availability. All this after taking a deposit of £400, now not refundable. This was booked through Booking.com. All we seem to have got from them is a downstairs room. I’m not sure what to think. I don’t think they did it deliberately, it could be just a misunderstanding. But they are now not helpful in any way and it makes us feel unwanted, with feelings that there is something wrong with us and we may offend other guests.