Hi, I'm Simplecrater! I didn't receive my ESA payment when expected, any ideas what's happened?

Simplecrater

Hiy Hiy thanks for the add

Cher_Alumni

Hi @Simplecrater and welcome to our community.  It's great to meet you, how are you doing today?

Do you have any particular questions we can help you with?  If so, please just let us know and we'll endeavour to provide support.  Otherwise, feel free to make yourself at home by visiting our various chat categories, recent discussions or getting stuck in wherever you like

Hope you are doing well and speak again soon.

Simplecrater

yeh I usually get me esa on Thursdays it was due on 22nd July but never went in,anybody any ideas? Thanks

janer1967

Hi and welcome to the community 

Feel free to join in or ask any questions 

Have you called to find out why you haven't been paid 

We don't know some members do report late payments 

Cher_Alumni

Hi @Simplecrater

Ah, I'm sorry to hear you didn't get your payment when expected, are you managing okay?  As @janer1967 recommended, you're best off speaking with the relevant department directly to ascertain exactly what's happened.  If you're receiving New Style ESA, you need to call Universal Credit.  Otherwise, call the Job Centre Plus.

I've amended your thread title to include your query and moved it to our ESA category - If you could keep us updated with how you get on that would be great and please ask away with anything else that we might be able to help with.

Simplecrater

Yeh got them on the phone after 35 mins and they couldn’t find out or say why it was stopped.they reinstated it and got paid thanks