Hi, I'm Simplecrater! I didn't receive my ESA payment when expected, any ideas what's happened?

Simplecrater
Simplecrater Community member Posts: 3 Listener
Hiy Hiy thanks for the add

Comments

  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,715 Championing
    Hi @Simplecrater and welcome to our community.  It's great to meet you, how are you doing today?

    Do you have any particular questions we can help you with?  If so, please just let us know and we'll endeavour to provide support.  Otherwise, feel free to make yourself at home by visiting our various chat categories, recent discussions or getting stuck in wherever you like :)

    Hope you are doing well and speak again soon.
  • Simplecrater
    Simplecrater Community member Posts: 3 Listener
    yeh I usually get me esa on Thursdays it was due on 22nd July but never went in,anybody any ideas? Thanks
  • janer1967
    janer1967 Community member Posts: 21,922 Championing
    Hi and welcome to the community 

    Feel free to join in or ask any questions 

    Have you called to find out why you haven't been paid 

    We don't know some members do report late payments 
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,715 Championing
    Hi @Simplecrater

    Ah, I'm sorry to hear you didn't get your payment when expected, are you managing okay?  As @janer1967 recommended, you're best off speaking with the relevant department directly to ascertain exactly what's happened.  If you're receiving New Style ESA, you need to call Universal Credit.  Otherwise, call the Job Centre Plus.

    I've amended your thread title to include your query and moved it to our ESA category - If you could keep us updated with how you get on that would be great and please ask away with anything else that we might be able to help with.
  • Simplecrater
    Simplecrater Community member Posts: 3 Listener
    Yeh got them on the phone after 35 mins and they couldn’t find out or say why it was stopped.they reinstated it and got paid thanks