Awaiting PIP decision by text, told to call to have the decision read over the phone?

frightenedautistic
frightenedautistic Community member Posts: 21 Connected
Hello all, my name is Rebecca and I'm new here, I'm late-diagnosed autistic (ASD), struggle with depression and anxiety and suspected Irlen Syndrome.

My lovely mum has been helping me apply for Personal Independence Payment and we've been working on it since February this year.

My mum is also my appointee, so when it came to assessment time, she spoke on my behalf because I struggle to get my words out on the phone, I could barely speak and the assessor couldn't see me pacing during the call or on the verge of meltdown, so I tried to hold it together, and at the end of the assessment, the assessor asked me some maths questions, some of them I just didn't understand because they were about money, the assessment lasted an hour and 25 minutes.

My mum has been calling to check on my application, and today we have been told that my assessment report is with the Case Manager and that I should hear by text message (which I think will go to my mum's phone because I don't cope well with surprise texts), but they also told my mum if we hadn't heard anything, to call back next Tuesday and the decision can be read out over the phone.

Does anyone have any experience of this? Is it good or bad news, by next Tuesday, it will have been almost 4 weeks since my assessment.

I'm so sorry for rambling so much on my first post here, but I'd be grateful for any help or advice.

Comments

  • calcotti
    calcotti Community member Posts: 10,005 Championing
    frightenedautistic said: Is it good or bad news
    No way of knowing.
  • janer1967
    janer1967 Community member Posts: 21,922 Championing
    Hi and welcome to the community 

    Don't worry about how long the decision is taking 

    The estimated wait is 8 to 10 weeks after the assessment 

    Hopefully you will get your as advised by next week 

    Please let us know how you get on 
  • frightenedautistic
    frightenedautistic Community member Posts: 21 Connected
    Thank you so much, I will make sure to post an update.