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Access to Banking if you can't show proof of ID in branch
I'm a carer the person I look after is housebound. He needs to open a new bank account because his current provider no longer offers current accounts or ATM cards on any of their accounts. Although he can provide ID he can't get into a branch to verify this and since Covid the banks I've approached don't do home visits. To open an online account he'd need a smart phone to download the app but he does not want a smart phone. Does anyone have any suggestions? I'm surprised not to find any legislation that helps provide access to banking for disabled people. I'm aware of Appointee but DWP were less than helpful, seemed reluctant to help. The bank says Power of Attorney will take too long. Besides he's mentally capable, just unable to get to branch.
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