PIP waiting times following assessment

k8xc

Hiya  

I applied for PIP in July and a PA3 was completed 9th December - they advised it would be approx 10 - 14 days for a decision. I requested the report in the mean time and all looks good. However when I’ve rang for gradual updates I’ve been told 2 weeks, then 3 weeks, then a few days, now they’re saying 6 weeks. It’s been with a specific case manager now for 4 weeks and 3 days. Can anyone let me know if they were assessed in December and had any decisions made recently? 

Just anxious in case there is a problem.

Thanks 

k8xc

Hiya - I’ve tried looking for this for the past few days - all I can see is people asking about the ENTIRE process of waiting where as I’m asking a specific question of other people’s experiences with case managers as of late - hope this is ok - and any answers regarding my question would help. Thanks

poppy123456

Once the report has been returned to DWP the waiting time for a decision is between 2-12 weeks. Who ever told you 10-14 days is very optimistic. Some members are still waiting 9 weeks after the assessment.

rayrar80

Hi, i was asessed on 3rd of dec and they made a decision on 4th of jan and today i recieved my back pay, hope you hear something soon.

k8xc

Thank you everyone I feel more reassured and that’s good news @rayrar80 hopefully mine won’t be much longer  

linzie78

Hi, I had telephone assessment on 9th December and had decision on 23rd December. Hope you hear soon. 

k8xc

Thanks @linzie78 thats quite quick isn’t it  

linzie78

No worries, awful waiting and not knowing. Very stressful. I came across this forum
by googling waiting times for a decision…So glad I did. I had the payment in the bank on 23rd before I got the award letter a few days later so keep checking your bank. 

k8xc

I just called for another update and apparently I haven’t even got a case manager working on it anymore where as I did 10 days ago, maybe they’ve went off sick. I feel I’ve been put back to the queue and will be waiting for the long haul

Alex_Alumni

I'm sorry to hear that @k8xc that must be frustrating news. Were they able to give you any other information on your call?

poppy123456

Ringing the up like this just causes more anxiety and i'm speaking from experience. I totally understand it's stressful having to wait but waiting times are long because of huge backlogs, which is totally understandable due to current conditions.

Best thing to do is try to put it to the back of your mind and concentrate on something else.

k8xc

Hi everyone 

@Alex_Scope they didn’t mention anything else really just advised to call in 2 weeks time. 

@Username_removed you’re right as they have all told me different each time

@poppy123456 I am definitely going to hold back now from calling as you’re right it is making me anxious.


I just hope they honour what the nurse who assessed me said as she was quite correct, factual and accurate throughout her report so I need to bare in mind this positive to help with the anxiety.

I’ve applied for physical conditions rather than mental health - however I believe I’m making my own anxiety worse in the process hahaha.

I will post an update once I have it.

thank you every one - if anyone sees this and could post regarding their assessments and waits in December this would be good. 

Alex_Alumni

@k8xc it's definitely a good idea to try and avoid any triggers for your anxiety, what do you find helps you to destress and relax most? 

I know it's difficult, but try and use that to distract yourself from dwelling on the wait, if you can. Please do keep us updated with how you get on, and let us know if we can help further

k8xc

Hi everyone - just an update. One of the CS advisors I previously spoke to rang me (which she promised she would within a week or so to give me an update due to being anxious) - she advised that it was still with the case manager. She said as it had been over 4 weeks she will email the case manager to ask why a decision hasn’t been made as they’ve had my assessment report since 10th December. 

I didn’t get a response and now almost on week 6. So I called for an update (as she said I should get one due to emailing the specific case manager who holds my case) and another advisor answered. She said now it’ll take 9-12 weeks. 

I’ve had most them saying 4-5 weeks now they’re saying up to 12 weeks. 

Just to let anyone know for waiting. 

k8xc

Me again - a nice CS advisor called and advised it’s been awarded - unsure of rate as letter hasn’t been generated as only just been made today thank you everyone I feel much more reassured and I’m sorry for being a pain 

Poppy_

Hi, That’s great news 😊

k8xc

I’m not even worried about what I’ve been awarded I’m just relieved the process is done. Thank you everyone  

Alex_Alumni

Hi @k8xc I'm so pleased for you, that must be a relief! You can rest and relax now, well deserved

k8xc

Morning Alex  

The case manager went with the assessment report and I have been awarded standard rate care and mobility I’m very pleased and now can apply for a train pass to get around. 

Thank you again. 

Alex_Alumni

That's great news! You're very welcome @k8xc

Are you planning travel a lot by train?