Lcwra. I'm confused about when it's worked out from

jojojojo19
jojojojo19 Community member Posts: 15 Listener
edited March 2022 in Universal Credit (UC)
Hi there, i have been putting in sick notes from april 2020 finally got a health assessment march  14 th 2022 .i recieved a letter on my journal saying i have been awarded lcwra from the 16th of march 2022 and any monies owed i would recieve a letter in journal in 7 days.
ive spoke to the call centre and the gentlemen says i wouldnt be awarded as only deemed lcwra from the 16th march whereas my work coach told me i would be awarded from three months after sick notes has begun, im really confused and have asked again in my journal to speak to my case manager, any help would be appreciated xx

Comments

  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    edited March 2022
    The person you spoke to at the call centre will have almost no knowledge of the benefits system because it's just someone at a call centre, not someone from DWP. They mostly read from a screen. I wouldn't advise anyone to ring them for this sort of advice.
    The waiting period starts from when you first reported your health condition. As advised in your previous thread, it will be paid from either July or August depending on the exact dates. Previous thread here.
    It can often take longer than 1 week to work out exactly how much is owed. Put a message onto your journal under the payment section and ask about the money that's owed to you. Before they can pay you they need to recalculate your past statements.
    This is assuming you're not claiming UC with a partner that already receives the LCWRA element on your claim.

  • jojojojo19
    jojojojo19 Community member Posts: 15 Listener
    thank you poppy appreciate your quick reply, will do so. hopefully will hear something as left another message on journal. will be a great help with adaptions to my home