Received a call today totally out of the blue. Can an assessment last 4 minutes? — Scope | Disability forum
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Received a call today totally out of the blue. Can an assessment last 4 minutes?

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2324walk
2324walk Community member Posts: 2 Listener
edited June 2022 in PIP, DLA, and AA
Hi there,
I sent my fathers renewal back in January 2022, i received a phone call today regrading this totally out of the blue no letter nothing, the call lasted 4 minutes and will hear decision in the next 5-7 days.
I am very confused as to what this means for my father as he hasn't heard a thing in almost 5 months

Can an assessment last 4 minutes?

Is this bad news?

Thank you
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  • poppy123456
    poppy123456 Community member Posts: 54,691 Disability Gamechanger
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    You haven't said which benefit this is for so i assume it's PIP. Sometimes no assessment is needed and they just need to aks a few questions. When they do this they don't usually send an appointment letter out, they will just call out of the blue. This is otherwise known as a paper based assessment.
    I've never heard of anyone be refused after a paper based assessment.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • 2324walk
    2324walk Community member Posts: 2 Listener
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    Sorry i totally forgot to say was for pip, the lady said at the end of the call she will make her decision today and letter will be sent out and receive it within next 5-7 days.
    Thank you very much for your reply 
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  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,562 Disability Gamechanger
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    Hi @2324walk and welcome to the community, thanks for posting your query, and I'm glad to see our members could help. 

    It sounds like a paper based assessment to me too, so do keep us up to date as and when you hear more. I hope you get a positive outcome :)

    If there's anything else we can help with in the meantime please let us know, and if you'd like to explore the community, you are welcome to visit our categories page to browse topics, or recent discussions to see all the latest conversations. 

    I'd encourage you to visit the coffee lounge if you'd like to get to know other members, and you can also play games and chat!
    Online Community Coordinator
    Scope

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