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Pip points. Have I got my understanding of it wrong?

Agoraphobe

Hi all newbie here. This morning I had my pip decision though and its really baffled and worried me. From my understanding is that I needed 8 points for mobility and living. I scored 17 on the living and 14 on the mobility part yet they told me they cannot award me anything for it. Am I missing something here or have I got my understanding of it wrong?. Any advice would be great.

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calcotti

Agoraphobe said:

Hi all newbie here. This morning I had my pip decision though and its really baffled and worried me. From my understanding is that I needed 8 points for mobility and living. I scored 17 on the living and 14 on the mobility part yet they told me they cannot award me anything for it. Am I missing something here or have I got my understanding of it wrong?. Any advice would be great.

Ring them. Occasionally there are simply clerical errors and the decision is wrong not withstanding the points awarded.

Sue_Alumni

Hi @Agoraphobe
As calcotti says it is certainly worth a call to check whether there has been a mistake. Does the decision notice state that they can't award you any points in respect of the mobility component only ? Can I ask whether you are over state pension age ?

Agoraphobe

Hi ya thanks for the replies. I'm 42 and the points decision was " Your Total score for the mobility part is 14 points. This means that I cannot award you PIP for help with your mobility needs". For the daily living they scored me 17 points and as above said they "I cannot award you pip for my daily living". Its really stressed me out and confused me.

calcotti

Agoraphobe said:

Hi ya thanks for the replies. I'm 42 and the points decision was " Your Total score for the mobility part is 14 points. This means that I cannot award you PIP for help with your mobility needs". For the daily living they scored me 17 points and as above said they "I cannot award you pip for my daily living". Its really stressed me out and confused me.

Very much looks like a clerical error. It does happen. Ring them as first advised.

Agoraphobe

Thanks I called and have been awarded it. Was an admin error that has now been corrected by one of the dwp managers.

Alex_Alumni

Ah that's good @Agoraphobe well done for finding out, I'm sure it must've been a nerve-wracking call! I'm so pleased to hear you've been awarded.

How are you feeling about it?

Agoraphobe

Very relieved I was hoping I would get the standard rate but that I got the extra was a huge bonus. My care Coordinator messaged n said she would sort it for me but I thankfully told her that they had sorted it by then. It's worrying though that this has happened and how many others have been put through this unfairly. The DWP were really good on the phone to be fair to them and were pretty quick to correct the error.

Sue_Alumni

Thank goodness ! That is such good news and you can relax now and enjoy your weekend. Thank you calcotti too for your advice which helped @Agoraphobe get the right outcome.

Alex_Alumni

That's good @Agoraphobe when a problem is identified and resolved quickly it can make a lasting impression as you say

Agoraphobe

Many thanks everyone for all your advice. This is my first time on this forum and am amazed at how active and friendly it is.

Alex_Alumni

Thanks for your positive feedback @Agoraphobe the team appreciate it, as I'm sure our members do too

Please do have a look around the forum if you'd like to, you can find all the latest conversations in our recent discussions category, all the different topics in our categories page, and you can meet and chat with other members over in our virtual coffee lounge too.

Have a good evening, and let us know if we can help with anything in future.