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Hi, my name is raquel19! I called the pip enquires number today to see how much I've been awarded

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raquel19
raquel19 Community member Posts: 20 Listener
edited September 2022 in Start here and say hello!
Hello all I'm new here 

I do have a question 

I called the pip enquires number today as I've heard you can get an automated response yelling you how muchonwy you will be getting, however it goes through several options but none I need ? I had a text today to say I've been approved pip . It's no biggy really just impatient!

Thankyou 

Rach 

Comments

  • raquel19
    raquel19 Community member Posts: 20 Listener
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    Sorry about the spelling errors just had carpol tunnel surgery!

    I did mean how much money 
  • poppy123456
    poppy123456 Community member Posts: 55,097 Disability Gamechanger
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    The automated payment line isn't known to be very reliable. If you want to know what your award is then you will need to ring them and ask, or you can wait for the decision letter, which you should receive in a couple of weeks.
    If it's a first time claim any money owed is usually received before the decision letter.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • [Deleted User]
    [Deleted User] Posts: 174 Listener
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    You won't get a response on the automated line till you get a full decision.
  • raquel19
    raquel19 Community member Posts: 20 Listener
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    Hi thanks for reply I didn't even find an option to check anyway . I've only had a message to say I've been awarded just thought I'd try check but no idea what I'm doing anyway lol . Thankyou 
  • raquel19
    raquel19 Community member Posts: 20 Listener
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    The automated payment line isn't known to be very reliable. If you want to know what your award is then you will need to ring them and ask, or you can wait for the decision letter, which you should receive in a couple of weeks.
    If it's a first time claim any money owed is usually received before the decision letter.
    Thankyou for your reply I think I'll give them a call tomorrow.
    . Rachel 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,983 Disability Gamechanger
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    You are welcome @raquel19. It is the very least you deserve.

    Have you been able to give them a call yet? Just wondering how it has gone and if you need any further support with this  :)
    Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her. 

    Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
  • raquel19
    raquel19 Community member Posts: 20 Listener
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    You are welcome @raquel19. It is the very least you deserve.

    Have you been able to give them a call yet? Just wondering how it has gone and if you need any further support with this  :)
    Hi I did try to call them but the lines were busy so think I'll just sit back and wait it out I'm not to good with speaking on the phone anyway unless I have to . Thankyou for all the help x
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