Hi, my name is raquel19! I called the pip enquires number today to see how much I've been awarded

raquel19
raquel19 Online Community Member Posts: 20 Listener
edited September 2022 in Start here and say hello!
Hello all I'm new here 

I do have a question 

I called the pip enquires number today as I've heard you can get an automated response yelling you how muchonwy you will be getting, however it goes through several options but none I need ? I had a text today to say I've been approved pip . It's no biggy really just impatient!

Thankyou 

Rach 

Comments

  • raquel19
    raquel19 Online Community Member Posts: 20 Listener
    Sorry about the spelling errors just had carpol tunnel surgery!

    I did mean how much money 
  • poppy123456
    poppy123456 Online Community Member Posts: 63,189 Championing
    The automated payment line isn't known to be very reliable. If you want to know what your award is then you will need to ring them and ask, or you can wait for the decision letter, which you should receive in a couple of weeks.
    If it's a first time claim any money owed is usually received before the decision letter.
  • [Deleted User]
    [Deleted User] Posts: 174 Listener
    You won't get a response on the automated line till you get a full decision.
  • raquel19
    raquel19 Online Community Member Posts: 20 Listener
    Hi thanks for reply I didn't even find an option to check anyway . I've only had a message to say I've been awarded just thought I'd try check but no idea what I'm doing anyway lol . Thankyou 
  • raquel19
    raquel19 Online Community Member Posts: 20 Listener
    poppy123456 said:
    The automated payment line isn't known to be very reliable. If you want to know what your award is then you will need to ring them and ask, or you can wait for the decision letter, which you should receive in a couple of weeks.
    If it's a first time claim any money owed is usually received before the decision letter.
    Thankyou for your reply I think I'll give them a call tomorrow.
    . Rachel 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    You are welcome @raquel19. It is the very least you deserve.

    Have you been able to give them a call yet? Just wondering how it has gone and if you need any further support with this  :)
  • raquel19
    raquel19 Online Community Member Posts: 20 Listener
    L_Volunteer said:
    You are welcome @raquel19. It is the very least you deserve.

    Have you been able to give them a call yet? Just wondering how it has gone and if you need any further support with this  :)
    Hi I did try to call them but the lines were busy so think I'll just sit back and wait it out I'm not to good with speaking on the phone anyway unless I have to . Thankyou for all the help x

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