Remaining politically neutral during General Election 2024


Under guidance from the Electoral Commission and Charity Commission, it's important that Scope remains politically neutral during General Elections.

While we understand that this period will see many passionate discussions, please make sure that your comments remain respectful of other people's opinions and keep to our online community house rules.

Hi, my name is jonii!

Options
jonii
jonii Community member Posts: 2 Listener
Hi there, please can you let me know how I can get in touch with DWP by email regarding help payments for disabled pensioners. many thanks

Comments

  • poppy123456
    poppy123456 Community member Posts: 55,364 Disability Gamechanger
    Options
    I'm not aware of an email address to contact DWP. What question do you have? I'm sure someone will be able to help further and that will save having to contact DWP.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • jonii
    jonii Community member Posts: 2 Listener
    Options
    Hi everyone, I live in the UK and I'm wondering if I can contact department of working pensions by email, as I find it really challenging on the phone as well as to wait forever and then it cuts off. Thank you for reading I look forward to your contact. Joni
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,562 Disability Gamechanger
    Options
    Hello @jonii I'm afraid there's no direct way to email the DWP, is there anyone who could help you make the call? Someone can call on your behalf as long as you are with them to answer security questions. 

    Something that I find helps with any long wait is putting the phone on speaker, then you can potter about doing other things and not miss being put through. 

    What was it you needed to talk to them about? Is it something we can help with?
    Online Community Coordinator
    Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.

    Want to give us feedback? Complete our feedback form now.
Complete our feedback form and tell us how we can make the community better.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.