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Looking for customers to feedback on Scope's chatbots
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Adrian_Scope
Posts: 11,025 Scope online community team
Scope wants to speak with customers about how they're finding our feedback chatbots, the language that we use and what improvements we could make.
Our Insights team will be conducting online paired interviews with chosen customers, but we can also do separate interviews if preferred. The interview is likely to last about an hour and each customer will be rewarded with a £35 voucher for their time.
We're very flexible and are happy to work around customer schedules.
We only need two customers for this project, but if you would like to participate, please email us at community@scope.org.uk to express your interest.
Community Manager
Scope
Scope
Comments
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I’d be happy to help if your still looking for someone.
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I've forwarded your email onto Adrian, thanks @pink_princess
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I’d be happy to help if needed
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durhamjaide2001 Community Co-Production Group, Scope Member Posts: 10,563 Disability GamechangerOptionsI would be interested as well -
I would also be interested but I appreciate I am a little late in letting you know this!
Well done and thank you @desai786 and @durhamjaide2001 for expressing your interest in supporting the team with this opportunity Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her.
Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only. -
durhamjaide2001 Community Co-Production Group, Scope Member Posts: 10,563 Disability GamechangerOptions
ThanksL_Volunteer said:I would also be interested but I appreciate I am a little late in letting you know this!
Well done and thank you @desai786 and @durhamjaide2001 for expressing your interest in supporting the team with this opportunity -
Hi there
please could you forward my email too
[Removed by moderator - personal information] -
@durhamjaide2001 You are welcome
@desai786 You can email community@scope.org.uk to express your interest Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her.
Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only. -
L_volunteer, I hate Chatbots with a passion, end of! They are a clever idea, but they never seem programmed well, and 9 times out of 10, they are just a delay to talk to the human you expected to be speaking with.
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Diversity of feedback is really important @Siwheels73. Thanks for sharing your feedback with us Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her.
Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
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