Hi, my name is nancyh22! Compliance interview second call. Is this normal?

nancyh22
nancyh22 Community Member Posts: 2 Listener
edited August 2025 in Universal Credit (UC)

Hi I have seen alot of posts regarding Universal Credit review i had one two days ago gave them all my bank accounts and thought the call i got went well that was until this morning when i got a message that I have to get another phone interview on Friday. This has got me in a spin as to why when i gave them all the information they asked for and answered all the questions as honestly as i could has anyone else had this happen?

Comments

  • nancyh22
    nancyh22 Community Member Posts: 2 Listener
  • Albus_Alumni
    Albus_Alumni Scope alumni Posts: 11,373 Championing

    Heya @nancyh22 and a warm welcome to the community.

    A second call is totally fine, it's just to double check details and ask any follow up questions they have. It doesn't mean you've done anything wrong at all. 😊