UC Voluntary support

JH2021
JH2021 Online Community Member Posts: 19 Contributor
edited January 5 in Universal Credit (UC)

I got a message today in my journal today saying the following…

I would like to offer you a monthly conversation to discuss how I can support you. We can identify things you can do to help you with whatever next steps you may wish to take – but only when you’re ready to.For example, we can talk about - developing your skills - building your confidence - the things that matter to you - potential options for the future or anything that may support your well-being going forward. This chat is voluntary for you. It will not cause us to reassess your capability for work. The amount of Universal Credit you receive will not change. I would be happy to explain more, please reply to this journal message. I will arrange to contact you at a convenient time.

Do I need to reply to them if I do not want support? I have social anxiety and struggle to leave the house and I know they will want me to go to the job centre for an appointment.

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 7,894 Scope Online Community Coordinator

    Hi @JH2021, you can ignore the message if you're not interested in what they're offering. It's all voluntary so it won't affect your benefits in any way ☺️

  • JH2021
    JH2021 Online Community Member Posts: 19 Contributor

    Thank you Rosie for your advice :)

  • Kimi87
    Kimi87 Online Community Member Posts: 8,414 Championing

    You'll most likely get the message a second time, you are still free to ignore it.

  • crazy12
    crazy12 Online Community Member Posts: 25 Listener

    I have also had this and suffer a lot similar to you at the bottom of my message it says please reply yes if you want to take part and no thank you if you don’t I chose to say no thank you for the time being and just explained in brief like you did here never got a reply after that did you get any replies or repercussions when declining ?

  • JH2021
    JH2021 Online Community Member Posts: 19 Contributor

    I never replied to them, they sent me a second same message like 2 weeks ago but just ignored it again, as it says voluntary I'm hoping that's enough and they will stop messaging, I can barely walk to my local shop mind get on a public bus and go miles to a job centre.

  • crazy12
    crazy12 Online Community Member Posts: 25 Listener

    I feel for you and your well within your rights to decline I had a message back this morning to say thank you for replying and that if I do decide i want any help in the future please pop a journal message so I think that is that