Random phone call

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Comments

  • Poppy030401
    Poppy030401 Online Community Member Posts: 56 Connected

    I can not ring my anxiety would be through the roof

  • Mary_Scope
    Mary_Scope Posts: 4,096 Scope Online Community Children and Family Specialists

    You've been waiting a very long time @Poppy030401, like Luvpink said it's definitely best to ring them and see what has happened

  • luvpink
    luvpink Online Community Member Posts: 3,696 Championing
    https://forum.scope.org.uk/discussion/comment/1106423#Comment_1106423

    Its the only way to find out unless you write to them asking for an explanation and hope they may respond.

  • SheffieldMan1976
    SheffieldMan1976 Posts: 356 Connected

    This is disgusting even by the awful standards of the DWP IMO, I'd contact your MP.

  • Poppy030401
    Poppy030401 Online Community Member Posts: 56 Connected

    I’m to scared to raise a issue, my anxiety causes so much paranoia

  • Poppy030401
    Poppy030401 Online Community Member Posts: 56 Connected

    now the 7th March and still nothing from them it’s stressing me out so much

  • Poppy030401
    Poppy030401 Online Community Member Posts: 56 Connected

    lol now 13th March and still nothing could not make this up 70 weeks for a review

  • luvpink
    luvpink Online Community Member Posts: 3,696 Championing
    https://forum.scope.org.uk/discussion/comment/1108911#Comment_1108911

    The only way to get an update is to ring them or wait for a decision letter.

  • Poppy030401
    Poppy030401 Online Community Member Posts: 56 Connected

    thank you sadly I can’t phone, but I was wondering if this was normal?

  • luvpink
    luvpink Online Community Member Posts: 3,696 Championing
    https://forum.scope.org.uk/discussion/comment/1108933#Comment_1108933

    Sorry but there's not much else I can add other than what advice has already been suggested for you.

    I can't say whether it is 'normal'.

    The only thing you can do is either contact them (if you really can't ring them),

    then write to them but this is your claim and you are going around in circles not getting anywhere.

  • Poppy030401
    Poppy030401 Online Community Member Posts: 56 Connected

    this is true, just feel like if I contact them via post it will be like poking a hornets nest

  • luvpink
    luvpink Online Community Member Posts: 3,696 Championing
    https://forum.scope.org.uk/discussion/comment/1108973#Comment_1108973

    Of course it won't be.

    You must have contacted them by post when you applied for benefits.

    If you want to continue with your current claim, the only options are for you to either contact them or continue waiting for them to contact you.

    I don't know what more advice anyone here can offer you when you are continually replying saying you can't or don't want to contact them.

  • Poppy030401
    Poppy030401 Online Community Member Posts: 56 Connected

    thank you for your kind and understanding words 🙄 literally no need to be so rude is there… nobody forced you to answer, but if it made you feel better today by being cruel, I’m glad it helped

  • luvpink
    luvpink Online Community Member Posts: 3,696 Championing
    edited March 13
    https://forum.scope.org.uk/discussion/comment/1109014#Comment_1109014

    I have not been rude at all and especially not cruel either.

    You asked for advise and I was nothing other than kind and patient in trying to help you.

    @Rosie_Scope

  • Rosie_Scope
    Rosie_Scope Posts: 7,994 Scope Online Community Coordinator

    Hi both, I can see things have got a little tense here. It can be difficult to capture tone through the written word sometimes and everyone has a different way of communicating. While misunderstandings or miscommunications can happen, most members are trying to be helpful and I'd like to hope that the intention here wasn't to deliberately cause anyone distress or be cruel. I think maybe the best thing to do would be to draw a line under things now and hopefully everyone can move on without anything escalating further.

    I'm really sorry you're still having such a rough time with your PIP @Poppy030401. I remember reading your post a few months ago, you've been waiting an awfully long time for an answer and it must be a huge weight on your mind.

    I know it must be pretty anxiety-inducing, but as luvpink mentioned, you wouldn't be poking a hornets nest if you wrote to them. If that's the best way you're able to communicate, it may be worth a try to see if they can finally wrap things up for you and let you know what's going on.

    Another option might be to ask someone you trust to ring on your behalf, but I'd understand if that's not possible for you at the moment.

    I hope you're able to bring things to a conclusion soon.

  • dolfrog
    dolfrog Online Community Member Posts: 584 Trailblazing

    @Poppy030401

    I am not able to communicate using a phone due to my Auditory Processing Disorder (APD), the listening disability.

    Due to Covid my PIP Tribunal Appeal was held online using Zoom.

    I had sent Research Papers that explain my disability initially by post, and later before the zoom hearing a few more recent research papers by email.

    I won the Appeal. And when I went on to Zoom I told the Judge that I had the sound turned off, and that we should communicate by typing in the Zoom "Chat Box".

    The Judge typed that I had won my Appeal and asked a few questions, to which I typed a few replies,

    The Doctor and Disability Advisor of the Appeal team did not contribute.

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