Didn't receive electric blanket and only offered £45

BrianJ13
BrianJ13 Community Member Posts: 1 Listener
edited March 24 in Start here and say hello

Hi guys,

Hope you're all well. I'm about to supply the evidence I've been asked for by Scope, but didn't receive the offer of an electric blanket.. As my gas is the biggest problem, it'd be great to be able to use it less. I was also only offered £45 and not £150, as it said in the application when I first discovered them. Does the amount change dependent on your income? Is it possible, I'll get a higher voucher once I've completed the form?

Thank you all in advance,

Best Regards,

Brian

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Comments

  • Adrian_Scope
    Adrian_Scope Posts: 14,621 Championing

    Good morning @BrianJ13 and welcome to the community.

    Scope's community team don't deal directly with our energy services but I will forward your query on to them and someone will get back to you as soon as possible.

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  • Holly_Alumni
    Holly_Alumni Scope alumni Posts: 6,534 Championing

    Hi BrianJ13 and welcome to the community 😊

    Unfortunately, we’re now out of electric blanket stock however some energy suppliers will provide these. May I ask who you’re with and I’ll see if that’s something they provide?

    The voucher support available is not based on income, but the vouchers might differ depending on what we can provide for your situation. If you can fill in the information and give the team a call or email, they’ll be able to provide more details.

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  • Mary_Scope
    Mary_Scope Posts: 6,299 Scope online community team

    Just popping in to say a big welcome to the community to you @BrianJ13 😊

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