Confused about my award results

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  • Rachel_Scope
    Rachel_Scope Posts: 3,189 Scope Online Community Coordinator
    edited 1:57PM

    Your file may not have been sent to Serco and is with DWP. It's nothing to worry about. They definitely have your form as you received the text message about it. It's unfortunately just a waiting game now. Please try not to worry.

  • saj26
    saj26 Online Community Member Posts: 42 Connected

    thank you again

    But is been24 week since they received my form

    I was wondering Mybe by know should be sent

  • luvpink
    luvpink Online Community Member Posts: 3,953 Championing

    @saj26

    All you can do is await the outcome.

    Its very frustrating but the waiting times vary so much with some claimants having to wait a lot longer than others.

    The main thing is they are still paying you so please try not to worry.

  • saj26
    saj26 Online Community Member Posts: 42 Connected

    ๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™

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