Website accessibility barriers - Questionnaire

Tdn87
Tdn87 Community Member Posts: 11 Connected
edited April 24 in People power

Hello,

I am currently completing my TM470 Computing and IT project with the Open University as part of my

T honours degree, and I am looking for participants for a short academic questionnaire about website accessibility barriers and support needs.

The questionnaire is mainly intended for people who experience accessibility difficulties when using websites or online services. I am interested in hearing about the kinds of barriers people encounter, which issues have the greatest impact, and what kinds of changes or support could help make websites easier to use in practice.

This topic is important to me personally as well as academically, as I am on the autistic spectrum myself, so I am especially aware that accessibility is not just about technical compliance but about whether people can actually use online services clearly, comfortably and independently.

The questionnaire forms part of my TM470 project and is for academic purposes only. Participation is entirely voluntary, and no names or unnecessary personal information are being requested. The questionnaire is intended to be short and should only take a few minutes to complete.

If you would be willing to take part, I would be very grateful.

As I understand that direct links may not be allowed in posts here, please feel free to reply below or send me a private message if you would be willing to take part, and I can share the questionnaire details directly.

Thank you very much for your time and for any support with this project.

{Moderator added link below}

https://forms.office.com/Pages/ResponsePage.aspx?id=DQSIkWdsW0yxEjajBLZtrQAAAAAAAAAAAANAAYrxYkpUQ0k2TlQ3VElGS0JVWTBIWE5MQThCOUg3Ty4u

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Comments

  • 66Mustang
    66Mustang Community Member Posts: 15,423 Championing

    I'm tech savvy and have autism and can empathise with what you've written about it not just being technical compliance. The barriers for me are when I reach the limit of the service provided via website and the user is required to to use phone or live chat options (because these aren't accessible to me)

    I'm interested in taking part if I'd be any use

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 5,720 Championing
    edited April 21

    Hi Tim, I have autism but I'm not tech savvy and would love to help with your research!

    Only this morning, I've been stumped twice. The password to access my ADHD assessment forms is not being accepted despite being updated by the service provider yesterday.

    Then I tried to reply to an email on Outlook and the website disappeared and returned with a black screen and background which I can hardly read. No, there is no-one who can help 🤷‍♀️

  • Holly_Scope
    Holly_Scope Posts: 5,516 Online Community Team

    Hi @Tdn87 we can share links, just need to complete a little paperwork to ensure that any research questionnaires shared on the community adhere to the rules and regulations around data etc.

    If you email community@scope.org.uk with the link and a bit of detail, we can get the ball rolling on this 😊

  • Tdn87
    Tdn87 Community Member Posts: 11 Connected

    @Holly_Scope thank you I will get that done as soon as I can :)

  • Holly_Scope
    Holly_Scope Posts: 5,516 Online Community Team

    Thanks @Tdn87, look forward to receiving it.

  • Tdn87
    Tdn87 Community Member Posts: 11 Connected

    Hi @66Mustang thank you for your response, it is always good to hear about everyone's experiences, however big or small when it comes to web accessibility. My project itself is around how best to ensure web developers do not forget about certain accessibility features. I am looking at developing a accessibility toolkit / app specifically for web developers and UI designers that will help assess their webpage during development. The aim is a tool that prompts them around certain accessibility features they may have forgotten or implemented poorly during development.

    The aim is to try and ascertain which accessibility needs people feel need addressing the most. The scope of the project needs to remain small, so the aim is to look at address the accessibility needs that people feel are the most in need of addressing.

  • Tdn87
    Tdn87 Community Member Posts: 11 Connected

    @WhatThe thank you for responding, and I fully get where you are coming from with the frustrations of using the internet, and computers in general.

    I have attempted to make the questionnaire itself accessibility friendly, it is fairly short and most questions are either single choice or multiple choice questions. There are a couple that do involve writing text, but those are towards the end, with the final question being totally optional.

    I also welcome any feedback after completion of the questionnaire.

    I am currently in the process of emailing Scope to allow me to post the link, this is also relevant to @66Mustang. Unless i am able to message the link directly to you both. I am new to the site, so I am not entirely sure how to message other users if it is possible to do so.

  • Tdn87
    Tdn87 Community Member Posts: 11 Connected

    @Holly_Scope i have now responded via email :)

  • Tdn87
    Tdn87 Community Member Posts: 11 Connected
    edited April 23

    Hi everyone, I am currently in the process of hopefully getting the link to my questionnaire authorised to be posted on here. {removed by moderator} Any sort of participation would be fantastic if possible. I hopefully look to close the questionnaire around the 27th or 28th of this month.

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 5,720 Championing

    Do you now have the link for us?

  • Holly_Scope
    Holly_Scope Posts: 5,516 Online Community Team

    Hi @WhatThe. This is going through the process at the moment in the background but as soon as that's done, it can be shared. 😊

  • Holly_Scope
    Holly_Scope Posts: 5,516 Online Community Team

    Link to questionnaire:

    Web Accessibility in Development: Awareness, Practice, and Support Needs

    _

    The above post has been moderated and checked by the Online Community Team. This category is the only online community category that permits the publishing of an email, contact number or survey link.  

    Our website contains links to third parties’ websites for your information only. We have no control over the content of those sites or resources and we don’t endorse or accept liability for the content of them. 

    Read the full Terms and Conditions and our Community House Rules. 

  • Tdn87
    Tdn87 Community Member Posts: 11 Connected

    @WhatThe and @66Mustang The link has now ben posted by @Holly_Scope, any participation would be fantastic. Plus thank you for showing interest :)

  • 66Mustang
    66Mustang Community Member Posts: 15,423 Championing

    Thanks ☺️

  • 66Mustang
    66Mustang Community Member Posts: 15,423 Championing

    I hope you managed to get to your forms in the end @WhatThe

  • JoeGro
    JoeGro Scope Member Posts: 13 Connected

    Hi @Tdn87, do you plan on sharing your research afterwards? Part of my job is making sure websites for an NHS organisation are accessible to people so I would be very interested in the survey findings. Thanks!

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 5,720 Championing
    edited April 29

    66Mustang ☺️

    I kept being sent new passwords so my emails fell on deaf ears 🙄 it's a new, faster local service but the email was also in very poor English. The reason I didn't panic is because I was also on Psychiatry-UK's waiting list so I'll go ahead with that (soon). Their website is so much clearer; it's a no-brainer.

  • 66Mustang
    66Mustang Community Member Posts: 15,423 Championing

    Good luck with it @WhatThe

    I found an ADHD diagnosis impactful, I think it influences the development of other conditions - especially ones that can form as a result of experiences (and/or ones' interpretation of those)

    A lot of the ways I thought - both healthy & unhealthy - were amplified by the ADHD and I found treatment for it cascaded into helping those other issues

  • Tdn87
    Tdn87 Community Member Posts: 11 Connected

    Hi everyone, sorry for the late reply I just want to say thank you to anyone who took the time to fill out the questionnaire. It has been a big help for my project, and helped to guide me in the right direction regarding the types of accessibility needs that people feel are being overlooked.

  • Rosie_Scope
    Rosie_Scope Posts: 8,461 Online Community Team

    Glad to hear our members could help @Tdn87 ☺️

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