Review request but want to close claim

rachbeth78
rachbeth78 Community Member Posts: 3 Listener

Hi, I am after a bit of advice. We have not been claiming universal credit very long. 6 months. But we have had a review request. My husband is self employed, I have a child under 2 so no work commitments. We actually had made a decision to close our claim. I also don't want to submit my bank statements. I feel like it is an intrusion on privacy. We have been lent money from family, and the stress of having to overexplain just because we have been just paying bills is sending my anxiety into overdrive. We have just sold our house, so we now do not need a claim. My question is, I have cancelled my claim after the bank statements were requested. If I refuse to give them my statements, and I have closed my case, and happy to no longer receive UC. Will this be the end of the matter, or because we have claimed for six months, we will still need to show them? And if so, can we refuse, or will that lead to an arrest warrant? There is too much scaremongering on TikTok, so I wanted to ask somewhere where I hope to get a better response. Thank you

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Comments

  • anisty
    anisty Community Member Posts: 862 Championing

    As far as i know this will be the end of the matter. But if you ever claim UC in future, your claim will go for pretty much immediate review.

    Once the claim is closed, the review cannot take place.

  • rachbeth78
    rachbeth78 Community Member Posts: 3 Listener

    Thank you so much. I really appreciate your reply

  • Kimi87
    Kimi87 Community Member Posts: 8,910 Championing
    edited April 2025

    Even though you have closed your claim, they will still want to review your previous payments to make sure they were correct.

    Unfortunately submitting bank statements is part of the process, it is intrusive I have been through it myself.

    TikTok or any other social media platform is not the place to get benefits advice.

    Talk to a trained benefits advisor instead.

    https://advicefinder.turn2us.org.uk/

  • rachbeth78
    rachbeth78 Community Member Posts: 3 Listener

    Just to update this, i closed the claim and everything got cancelled so no further action to take place.

  • Daphers
    Daphers Community Member Posts: 24 Connected

    We are in a similar position other than we did provide 4 months bank statements we nptoday have a telephone appointment for 20th May first

    my hubby at 2pm then me at 2.30pm

  • Daphers
    Daphers Community Member Posts: 24 Connected

    In addition to this it says on they want to discuss info sent (bank statements 4 months sent) and to provide further evidence what does that mean?

    Please help

  • Daphers
    Daphers Community Member Posts: 24 Connected

    Also my pip goes into another account will they ask me for this account l did not think uc was connected to pip as its not means tested

  • Kimi87
    Kimi87 Community Member Posts: 8,910 Championing

    You have to provide statements for any and all bank accounts you have, not just the one your UC goes into.

    UC is means tested so they need to know about all your money. Any unspent PIP would count as capital after one month (putting it simply).

    During the call they will ask a series of scripted questions to identify any undeclared capital, bank accounts, premium bonds, property etc.

    Then they may ask questions about individual transactions on your bank statements.

    If anything further is required they will ask for it and add it as a To Do on your Journal.

  • Daphers
    Daphers Community Member Posts: 24 Connected

    Thank You for the replies we have decided to take the lump sum of 22,000 from my husbands private pension (not drawn on before or receiving) 1which will take us over the threshold for savings.

    My hubby is already claiming his state pension and l can get mine next year. We have both worked hard all our lives until poor health struck like many others, we just need the last part of our lives to be stress free is this too much to ask?

    We don't want to be on benefits any longer or be a part of all the government changes that are looming, so we are going to close UC on the journal and shall upload his private pension details l believe this would be correct? Hopefully that shall be an the end of it we shall have to wait and see?

    It is heartbreaking how people in particular disabled persons are made to feel during the reviews, the intrusive way in which it is conducted, anxiety caused, and even dark thoughts we really feel for everyone out there.

    I need to know how to do this in the journal now please any any further advise that may help?

    Thank you

  • Daphers
    Daphers Community Member Posts: 24 Connected

    How could l ask on scope if anyone else has experience of closeing there UC during review please?

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,264 Championing

    Hi,

    There is a specific option in the journal where you can request to close the claim.

    Alternatively, you could just take the pension, and then make a change to your savings amount in the journal. As savings will be more than £16000, that will automatically close the claim as well.

  • Daphers
    Daphers Community Member Posts: 24 Connected

    Very helpful thank you l shall update anything further for others good luck everyone hope you have a blessed day ..

  • sorin
    sorin Community Member Posts: 1 Listener

    Did anyone close the account when they have been asked for bank statements, if yes, what has happened afterwards?

  • Rachel_Scope
    Rachel_Scope Posts: 4,221 Online Community Team

    Hi @sorin, you may not get a reply as the discussion is quite old. When you say account do you mean the UC account?

  • Biblioklept
    Biblioklept Community Member Posts: 634 Trailblazing

    The review is meant to still take place, also closing it after they start a review can raise more suspicions on whether a person did so knowingly or not too

  • imenah9
    imenah9 Community Member Posts: 11 Listener

    Please let me know did they easily close the claim ?

  • imenah9
    imenah9 Community Member Posts: 11 Listener

    I am very much in stressful situation I started my claim one year ago and only single person claim so I was receiving only 200 pounds after all cutting because I work as well now they asking for review and all this time I was saving to buy a house and living with my aunty now I am arranging to get married from abroad and for paperwork I have to be off any claims so I have requested to close claim but it's been few days it's no answer from them and on top I am due for review 1st time I can't go through this stress I told them I wasn't aware of savings declarations please help what to do.

  • Rachel_Scope
    Rachel_Scope Posts: 4,221 Online Community Team

    Hi @imenah9 and welcome to the community. I'm sorry you're in such a stressful situation. Are you able to clarify a couple of things for me?

    You said you've been saving for a house. Are you concerned that you've gone over the savings threshold and may get penalised if they conduct a review? You're able to have up to £16,000 and still receive UC. For anything over £6,000, they will take £4.35 for every £250.

    It can take a few days to a week to get the claim closed which is maybe why you haven't heard anything yet.

  • imenah9
    imenah9 Community Member Posts: 11 Listener

    I am very stressed about this because it's only been one year I am claiming and it's a small amount my friend from job centre put that claim for me and now all this years I am working and living with my aunt to save money to buy a house and I wasn't aware that savings have to be declared now I am due to have a review I cannot go through this stress I told them in journal don't pay me and close my claim I rang them twice and I spoke to them that I have savings over 16000k and I want to buy a house and that's from my 2 jobs I am saving they can close claim.

  • Rachel_Scope
    Rachel_Scope Posts: 4,221 Online Community Team

    I understand this is stressful for you.If you close the claim they may still check your past entitlement. But hopefully as you are claiming a low amount and are working, they may simply close it.

    How long have your savings been over £16,000?