face 2 face assessment x 2 Please Help ??

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Traceydee
Traceydee Online Community Member Posts: 9 Listener
in Benefits and income
hi i had a f2f on 7th December - rec the report from the assessment yesterday 
Today received a letter saying i have another assessment f2f on the 17th jan
i have tried to ring them ( as iv already had one ) but with it being saturday there not there .....Is this normal to have 2 f2f meetings ? x

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  • CockneyRebel
    CockneyRebel Online Community Member Posts: 5,188 Championing
    Hi Tracey

    Is this PIP or ESA ?

    CR
  • BenefitsTrainingCo
    BenefitsTrainingCo Online Community Member Posts: 2,621 Trailblazing
    TraceydeeTraceydee.

    As CR says, it's possible it's two separate assessments, one for PIP and one for ESA (the work capability assessment, which can also happen in UC).

    I would ring and check, just in case - if it is the same assessment company, then it is likely to be the same benefit, and no, it is not normal to have two assessments. They do make mistakes, so I would ring to find out.

    If they say that you do need to attend on 17th January for the same benefit then ask why. I would advise that you go (because otherwise benefit can stop) but it might be worth making a complaint if they really are insisting you go twice!

    Will

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