I hear many disabled people and members have given telephone numbers to the DWP I learnt a long time ago never do this as your asking for all kinds of trouble, you should never offer them a phone number?
Always insist everything is done in writing and that then gives you a paper trail and a back up for future or further issues with the DWP.
So if your filling in a ESA/UC50, PIP, or DLA etc, never add a phone number as your opening up yourself a whole load of grief, also assessment providers will be able to phone you anytime 'No phone number' then they will only be able to write to you as you woulden't have given a Phone Number.
If you need to call them anytime always withhold your phone number.
This advice is based on my personal experience and it's down tou you as an individual whether you follow it.
Hope this helps, don't be fooled by there lies on the phone always insist it in writing.
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For most people giving a contact number or email address is the normal and correct thing to do, but as we are dealing with an organisation that is renowned for messing up and recording wrong information given, supplied truthfully this is a good idea it will slow the process up somewhat waiting for the post to arrive then reply. And if your acessment has to be cancelled at short notice the postal system will not get to you to let you know. So off you go for the acessment and on arriving you are informed that your acessment has been cancelled. You moan, kick up a fuss why weren't we told informed. The reply will be, we only have a postal contact no telephone contact details which if we had we would have telephoned you the day before your acessment. So it can work in ours or against us .
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