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I did not receive my £10 Christmas bonus

caiden5caiden5 Member Posts: 5 Listener
edited December 2018 in PIP, DLA and AA
I was wondering why I have not received my £10 Xmas bonus, I receive pip 
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Replies

  • thespicemanthespiceman Member Posts: 6,408 Disability Gamechanger
    Hello @caiden5 Pleased to meet you welcome.

    Thank you for joining and your question.

    Have you rung them.  Number is 0800 121 4433.

    Hope that helps.

    We are a friendly, supportive community. Care and share.

    Please ask if we can advise on anything. Some one will know or a member of our team.

    Please take care.

    @thespiceman
    Community Champion
    SCOPE Volunteer Award Engaging Communities 2019
    Mental Health advice, guidance and information to all members
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  • Government_needs_reformGovernment_needs_reform Member Posts: 858 Pioneering
    edited December 2018
    caiden5 said:
    I was wondering why I have not received my £10 Xmas bonus, I receive pip 

    Hiya, @caiden5 have you had the letter yet stating you entitled, if so you will get it, if not then call the DWP... The rules surrounding Christmas Bonus is if you haven't recieved by the end of December give them a call on this number 0800 121 4433
    leave it till the new year.
    ⬇️
    I created one of the campaign election videos for Labour, and Jeremy Corbyn,
    This is a new version of Emeli Sande, Hope "You Are Not Alone
    I highlighted everything that's wrong with this country from benefits, NHS, UC etc, but now we have to put up with the hate now that is the Tories. 

    You can see the video here.
    https://m.youtube.com/watch?v=P5o8hRHh9IY


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  • caiden5caiden5 Member Posts: 5 Listener
    No I have not received any letter, I got both last year, it’s strange 
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  • Sam_AlumniSam_Alumni Scope alumni Posts: 7,731 Disability Gamechanger
    It says on the gov website:

    The Christmas Bonus is a one-off tax-free £10 payment made before Christmas, paid to people who get certain benefits in the qualifying week. This is normally the first full week of December.

    You don’t need to claim - you should get paid automatically.

    Scope
    Senior online community officer
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  • caiden5caiden5 Member Posts: 5 Listener
    I know I normally do but not this year, no letter and no money 
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  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    You'll need to ring them, no one here can tell you why you haven't received it.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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  • caiden5caiden5 Member Posts: 5 Listener
    I just thought it might of happened to someone else, that’s why I asked 
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  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Sometimes it's not always paid separately. It can be added onto any other benefit you claim. Mine was added onto my Carers allowance this time. It depends if you claim any other benefits.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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  • YadnadYadnad Posts: 2,856 Member
    My wife had hers with her Attendance Allowance. I only get my State Pension and haven't had the bonus.
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  • AquariusAquarius Member Posts: 1 Listener
    Caiden5 I also didn’t receive my £10 bonus and I’m on pip my daughter is my career and and didn’t receive her’s either, so looks like I will have to also ring them in the new year! 
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  • [Deleted User][Deleted User] Posts: 587 Listener
    Yeah my Son never got his, he's my carer but I got mine on it's own in the account my PIP goes into.
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  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    WF2k said:
    Yeah my Son never got his, he's my carer but I got mine on it's own in the account my PIP goes into.
    Mine was paid on top of my carers allowance, tell your son to check his last carers allowance payment.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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  • TardisTardis Member Posts: 214 Pioneering
    poppy123456 said:
    WF2k said:
    Yeah my Son never got his, he's my carer but I got mine on it's own in the account my PIP goes into.
    Mine was paid on top of my carers allowance, tell your son to check his last carers allowance payment.
    Mine too.  I have never received a letter, and have always received it as part of a normal carers allowance payment.
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  • [Deleted User][Deleted User] Posts: 587 Listener
    Yeah, he checked it when I asked him if he had gotten it last week, but he has another payment coming up on Monday, don't know if it'll be in with that?
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  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    He'll need to check this week payment. I only have my carers allowance every 4 weeks and it was in my payment for last week.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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  • [Deleted User][Deleted User] Posts: 587 Listener
    He got this weeks payment last Friday, he didn't have the bonus then.
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  • charlie79charlie79 Member Posts: 194 Pioneering
    they have stopped doing christmas bonus
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  • [Deleted User][Deleted User] Posts: 587 Listener
    @charlie79 I believe that's for people on UC.
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  • Zebra88Zebra88 Member Posts: 55 Courageous
    I didn't get mine with my PIP payment in December even though I was entitled during the qualifying week. I called and they said there was an unspecified error (the call handler was rude and refused to tell me) and said I would get it by the end of December. It was in just before Christmas. A few people I know have had to call and ask for the payment. You are not the only person this has happened to... just wish they had explained why as it worried me a bit. I got a letter today saying I am entitled to it and it will be paid by January. Online it says first week of December...
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  • Government_needs_reformGovernment_needs_reform Member Posts: 858 Pioneering
    As I've mention above, anyone that haven't recieved their Christmas Bonus. Call the DWP in January. 


    ⬇️
    I created one of the campaign election videos for Labour, and Jeremy Corbyn,
    This is a new version of Emeli Sande, Hope "You Are Not Alone
    I highlighted everything that's wrong with this country from benefits, NHS, UC etc, but now we have to put up with the hate now that is the Tories. 

    You can see the video here.
    https://m.youtube.com/watch?v=P5o8hRHh9IY


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  • [Deleted User][Deleted User] Posts: 587 Listener
    Thanks @Government_needs_reform :)

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  • Government_needs_reformGovernment_needs_reform Member Posts: 858 Pioneering
    WF2k said:
    Thanks @Government_needs_reform :)

    @WF2k your most welcome👍🏻 Hopefully others may find it useful too😁
    ⬇️
    I created one of the campaign election videos for Labour, and Jeremy Corbyn,
    This is a new version of Emeli Sande, Hope "You Are Not Alone
    I highlighted everything that's wrong with this country from benefits, NHS, UC etc, but now we have to put up with the hate now that is the Tories. 

    You can see the video here.
    https://m.youtube.com/watch?v=P5o8hRHh9IY


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  • caiden5caiden5 Member Posts: 5 Listener
    I rang the dwp they apologised and couldn’t understand why I haven’t received it yet, but will put it in as soon as.
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