How long does it take for backpay after ESA application over the phone
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skearns
Community member Posts: 5 Listener
How long does it take in total for backpay after completing the application over the phone esa underpayment
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Hi @skearns, and a warm welcome to the community! Hopefully some of our members will be able to offer you some guidance with this.
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Thanks I filled in the ESA3(IBR ) form over the phone on the 23rd of novNovem having already sent the form by mail two weeks prior , I have since had a phone call from them to say it has gone to process , " how long does it take after going to process before I get a decision ?" Thanks
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That's good to hear @skearns
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Thanks, " I was just wondering , how long the process takes before you receive any backpay that is due to you ?
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You're welcome @skearns hopefully this page from Citizens Advice answers your question. If not, please let us know
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Thanks very much for your help
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Hi,There's really no time scales as it all depends on backlog in your area. There's thousands of claims to go through and they say 12 weeks from when you sent the forms.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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Ok thanks for all your help
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