F2F for ESA cancelled

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Linn
Linn Online Community Member Posts: 2 Listener
edited April 2019 in Employment and Support Allowance (ESA)
Face to face for esa was.cancelled.
Then letter arrived to phone jobcentre.for the explanation.
Is this commom.

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  • Linn
    Linn Online Community Member Posts: 2 Listener
    Esa interview cancelled.
    Told to contact jobcentre for explanation why.
    Is this common
  • Adrian_Scope
    Adrian_Scope Posts: 11,758 Online Community Programme Lead
    edited April 2019
    Hi @Linn and welcome to the community! 
    It could be a number of reasons so you are best off calling and seeing what they say. It could be simply that the appointment needs to be rearranged or sometimes it can be because they've decided they have enough information/evidence to make a decision without a F2F, another member @ollieandduke had the same thing recently too.

    Give the JC a call and let us know what they say.

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