Can they close my ESA account ?
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Have just been cut off the DWP LINE was waiting 58 minutes !!
My house fone has just come on along with internet
From my new povider lost an hour of my life i wont get back !! -
If it was close to 6pm then that will be the reason you were cut off because they close at that time. Best time to ring is early in the morning, at least that's always the best for me.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
Its not open weekend is it ??
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No. Monday at 8am.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
I hope you manage to get through today @maggieomx, let us know how you get on.Community Manager
Scope -
Iv been hangin on this morning for 24 minutes so far i will keep you updated on the outcome !!
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Just got off the fone apparently its just a automatic update letter and has got nothing to do with my ESA capability test ?
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I thought it maybe that, although that letter is late. It just seemed rather quick for it to be a decision letter. They very often have strange ways of wording letters.As you've only very recently returned the ESA50 form it could be a few months until you hear something back. Your file will be sent to the health assessment providers to decide if a face to face assessment is needed, most have them.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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He didnt have a clue rearly ?!
Can they not read whats on the screen he said my esa had been cancelled as they didnt get my form back in time !
I told him it was sent registered signed for and.id checked they had got it !!
He rhen read screen and he saod ih yes we have got it !!
He said HE THINKS ?? its gone to the people to see if i need a test or not ....not at all confident after this fone call !! -
Signed for delivery doesn't mean anything if the form was sent straight to DWP. Some are sent straight to the health assessment providers, mine always has been for ESA. Signed for delivery just means it's been signed for by someone from Royal Mail sorting office, once that's happened, it could be anywhere. It's not classed as being there until it's been put onto the computer.It's been a couple of weeks since you returned the form and i'm sure if they hadn't received it, you would have received a letter by now.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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Hiya poppy i recieved this letter yesterday from DWP ?
If you remember iv sent my form back for a ESA work capability test ?.
Im confused would this be my answer from them ??or am i wishing for a miracle and i dont need to attend a work capability test f2f ??.
Sorry about the sidewards foto im hopeless with this mobile phone thanks!
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I would say that's a decision on the latest WCA, so great news no face to face was needed.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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Yayyy thankyoy poppy !!
Great news on a monday morning thank you for your help x
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