Non accessible venues for hearing - whats a telephone hearing like? — Scope | Disability forum

Non accessible venues for hearing - whats a telephone hearing like?

ebeneee Member Posts: 87 Pioneering
edited September 2019 in PIP, DLA, and AA
Hi Everyone,
Im stuck between a brick and a slab, i wrote asking for a ground floor venue, due to poor mobility i was granted ground floor venue, but not in my town, that means i would have to ask friend or relative to support me to the venue by driving out of town, i also suffer with agraphobia and claustraphobia, i panic when im not familiar with surroundings i have anxiety attacks and then this cause me to become breathless and have asthma attack,so i took the alternative of attending  hearing in 4 weeks in my town going on to the fourth floor, by walking as i cannot use the lift i have poor mobility, and yes i know i will still have panic attacks, anxiety will set in and will be using my inhaler, as once again i will not be familiar with my surroundings, but at least i will be in my own town, i dont venture out much, it seems the older ive become with more medical issues, the more i just want to stay at home in my own enviroment, where i feel safe.........question @poppy123456 @[email protected], how many have won  with telephone hearing tribunal as i was also asked if i wanted a telephone tribunal i just want this nightmare to be over, ive waited 47 weeks, any advice would be greatly appreciated
Thank you in advance


  • poppy123456
    poppy123456 Member Posts: 24,770 Disability Gamechanger

    I've only ever heard of a few people have a telephone hearing, they are quite rare as far as i know. I have no idea of the percentage for those i'm afraid. Obviously it's far better to appear in person with 74% that do have a decision in their favour.

    You may also be waiting much longer for a telephone hearing. Hopefully someone else will have further advice for you. Good luck.
  • April2018mom
    April2018mom Posts: 2,869 Member
    Hello @ebeneee
    If you do have a telephone hearing, ask for advice first. Make sure you understand all questions.
    Ask them to repeat themselves if need arises. Good luck! Keep us updated. 
  • ebeneee
    ebeneee Member Posts: 87 Pioneering
    Thank [email protected] @April2018mom for response i now know what i need to do, Thank you for advice given have taken them on board. 
  • poppy123456
    poppy123456 Member Posts: 24,770 Disability Gamechanger
    Hello @ebeneee
    If you do have a telephone hearing, ask for advice first.
    Sorry but advice on what?
  • Adrian_Scope
    Adrian_Scope Posts: 8,180

    Scope community team

    Hello @ebeneee, I hope you manage to find the right solution for you, please let us know how you get on. 
    Community Manager

    Tell us how to make the community better for you. Complete our feedback form.
  • mossycow
    mossycow Member Posts: 488 Pioneering
    It's been a few months since my PIP assessment... But. I was aske dif I wanted someone to visit my home. Are you preferring a telephone assessment to a visit at home... Or do they not do those now.? 

    (also... Gosh, I know it seems really stressful and scary now but often it all works out. I got my PIP and it's really helping - Assessor was friendly and clear, decision was quick.... As compared to my first PIP assessment 5 years ago which was awful. And took 18 monoth...) 

  • mikehughescq
    mikehughescq Member Posts: 7,816 Disability Gamechanger
    The venue is only unfamiliar if you don’t go visit it first. I appreciate that is difficult but it’s also a huge potential benefit. There are no statistics as yet on either the frequency or success rate of telephone hearings but that means they must be included as oral hearings in the stats and those stats are staying steady. I’m anecdotally aware that the numbers of telephone hearings are increasing. This is because HMCTS appears to have abandoned domiciliary hearings as an option and video hearings have been something of a disaster. 

    There are no delays for a telephone hearing. Appears are dealt with chronologically and based on the availability of tribunal members and venues. 

    Please bear in mind that the highest success rate for oral hearings - 75% - is the success rate where there is representation. The success rate without is considerably lower. As has already been stated you need advice and/or representation sorting before you go any further. 

  • ebeneee
    ebeneee Member Posts: 87 Pioneering
    [email protected]@Adrian_Scope @mikehughescq @April2018mom, Thank you for response i received a phone call this morning asking if i wanted to cancel Tribunal date which is on the 9th i said no thank you, i waited over a year for this, due to mobility issues, i know Tribunal will be on the 4th floor in Birmingham, buit in Wolverhampton it will be on the ground floor, but im not familiar with there,(it is a part of the appeal) so then i was asked would i like to do paper hearing or telephone hearing which may not be for now, I have to admit the Tribunal service have tried to accomadate me, after getting advice on this site i decided that i will stick to the original of attending it in Birmingham, rather sooner than later, i just want it over and done with,  theres a saying who feels it knows it,no one knows what my life has been like for the  past year, ive been living a nightmare.
  • ebeneee
    ebeneee Member Posts: 87 Pioneering
    [email protected],
    Sorry its tribunal hearing i had assessment last year June (
  • Chloe_Scope
    Chloe_Scope Scope Posts: 10,565 Disability Gamechanger
    I can imagine you want it done by the end of the year! Is this 9th October?
    I hope it goes smoothly when you are there. :)

  • ebeneee
    ebeneee Member Posts: 87 Pioneering
    [email protected]_Scope, yes it is the  doing a countdown at the moment Chloe


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