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Questions about PIP mandatory reconsideration

Hi again ,
My sister want to request a mandatory reconsideration for pip decision , and have some questions if you could help please :
- We have to call them first and ask for MR by phone then send the letter or just write the request letter and send it to them without calling ?
- we still need to fill the online form and download it and send it with the letter , or we can just send the letter without the form ?
- I will write the request letter for her and being the person who help and take care of her everyday I will write another letter to explain her difficulties and help she needs , would this letter be considered as an evidence ?
- We have sent a GP letter with the original claim , and after reading their reasons for the decison my sister GP has written an updated letter with more details of her difficulties and needs , is this letter will be accepted as a new evidence ?
I just want to add that after reading the assecor report I realise that the assesor has ignored what my sister said and answered about her illness and makes her dicisions and give reasons based on what she is observing at that time , assumptions , and physical tests my sister never been asked to do during the assessment !!! Like she looks average weight so she is able to eat , she studied english so she can read , she is dressing ok so she can dress , she answered my questions so she can mix with people communicate make budgeting decisons, ignoring all explainations about the help she gets to be able to eat or dress or wash and if she looks ok that is because someone else helped or done it for her, and suffering from epilepsy means that most help is needed after seizures during recovery as she lose her abilities most of the day in addition of supervision all time because of daily unwarned seizures,
Thank you and sorry for the long post.
Replies
I have been through Mandatory reconsideration 3 times and first 2 times my Welfare rights officer wrote it out for me on headed notepaper and decision remained the same, third time just a few months back I typed my own MR and was 4 pages long and what I tried to do was draw attention to points I thought most relevant to my claim, I highlighted parts of Doctors letters that clearly HP had not read, also pointed out blatant error by HP regarding justification of points not awarded, I also kept on sending in evidence relevant to my claim as was attending clinics on regular basis, My MR came back in my favour and resulted in more points for daily living and mobility and the whole process took 3 months. Before I sent off my MR I ran it past my welfare rights officer who said there was nothing more they could have added.
Can I also say when asking for MR report back from DWP I was sent out a PA6 report and someone did mention to me that they must have done two MRs on me and maybe because I kept on sending in more evidence until such times as I got the DWP letter saying we now have all the information needed to make a decision. Hope some of this helps.
Sorry to ask but i just cant get my head round what im meant to be putting . Thank you
Scope
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