Is it possible for me to private message a admin?

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marko30
marko30 Online Community Member Posts: 7 Listener
in Universal Credit (UC)
I have been declined my uc mr 
They looked at my award again 
And are sticking with the original decision 
I just cant see how we are being given a overpayment 
When we was given a higher element 
And they have sent all our statements across none make sense 
Is it possible to send to admin so they can help us understand and guide us 
Thank you 

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi I will tag in someone who may help you @poppy123456
    Or you can always being the helpline 0808 800 3333
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    HI,


    That you have already had advice from welfare rights regarding this and they also agree they can't see where an overpayment has occurred. I'm not sure where anyone else could advise you more than what they already have. As the MR didn't change the decision then you now have 1 month from that date to request the Tribunal.

  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Hi @marko30, unfortunately the forum does not offer this level of guidance. You are welcome to call the helpline. Or you can get find where your local advice point is by searching AdviceLocal.

    Please do let us know how you get on. :)
  • SarahUCE
    SarahUCE Online Community Member Posts: 30 Empowering
    I’d be happy to look over these for you @marko30 I’m a volunteer benefit advisor for Universal Credit Essentials. Although if Welfare Rights couldn’t find any reason for the overpayment it does seem strange that UC are still insisting. 

    Do you have your original statements as well as the amended ones?  

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