Universal Credit
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Is it possible for me to private message a admin?

marko30marko30 Member Posts: 6 Listener
I have been declined my uc mr 
They looked at my award again 
And are sticking with the original decision 
I just cant see how we are being given a overpayment 
When we was given a higher element 
And they have sent all our statements across none make sense 
Is it possible to send to admin so they can help us understand and guide us 
Thank you 

Replies

  • janer1967janer1967 Member Posts: 12,056 Disability Gamechanger
    Hi I will tag in someone who may help you @poppy123456
    Or you can always being the helpline 0808 800 3333
    Here to help with my experience in hunan resources and employment rights 
  • poppy123456poppy123456 Member Posts: 23,187 Disability Gamechanger
    HI,


    That you have already had advice from welfare rights regarding this and they also agree they can't see where an overpayment has occurred. I'm not sure where anyone else could advise you more than what they already have. As the MR didn't change the decision then you now have 1 month from that date to request the Tribunal.

    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Chloe_ScopeChloe_Scope Scope Posts: 10,653 Disability Gamechanger
    Hi @marko30, unfortunately the forum does not offer this level of guidance. You are welcome to call the helpline. Or you can get find where your local advice point is by searching AdviceLocal.

    Please do let us know how you get on. :)
    Scope

  • SarahUCESarahUCE Member Posts: 22 Pioneering
    I’d be happy to look over these for you @marko30 I’m a volunteer benefit advisor for Universal Credit Essentials. Although if Welfare Rights couldn’t find any reason for the overpayment it does seem strange that UC are still insisting. 

    Do you have your original statements as well as the amended ones?  
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