Capita telephone assessment

Username_removed said:

How do I know? It’s my area of work and has been for a long time. I’ve yet to come across anyone working in the field nationally who would say its worse across the board. It is not. Of course there are exceptions but they are just that. 

I’ve already acknowledged that your experiences is your experience. That does not make it the majority experience. A fact acknowledged by the Work and Pensions committee who, after having the largest response in history, could still only conclude that there was an issue in a significant minority of cases. Since lockdown, telephone assessments have generally been better for people and ditto telephone appeals. People don’t tend to come online and describe what a great experience they had so you won’t be reading that here unless people who have dealt with more than their own case and some stuff on a forum say so. 

You might want to read some of my other posts on here before you comment further. My final sentence was “ Proving a HCP wrong is not how you get PIP.”. To answer your question it was addressed to those who wish to have a successful outcome regardless of their HCP experience. 

Over the past 7 years of PIP it can be demonstrably shown to be good advice; the most likely advice you’ll get from a welfare rights adviser and absolutely legally correct. It’s also a line used by tribunals. Weakening one piece of evidence which goes against you does just that. Nothing else. When the tribunal then turn round and conclude that, despite that, you’re not entitled because the rest of your evidence was insufficient? What then? So, that sentence? Great advice. Actually possibly the best single piece of advice on getting PIP you will ever get. 

You are absolutely free to disregard it. 

Username_removed said:

Bottom line? Tribunals aren’t interested in your view of the HCP and will want to hear minimally about the wrongs of the report. As stated above, proving entitlement to PIP is not done just by ripping apart a HCP report.

If the DWP relies on the HCP Report,  you would then expect them to use it to uphold their decisions in a Tribunal.  As such, ripping up the HCP report might well be a considerable part of winning your case.  I think you would be fool to attend a Tribunal and not be prepared to do this.  If any part of the Report can be discredited then it will help place things more in your favour.