Wca appointment via phonecall

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jojo7777
jojo7777 Online Community Member Posts: 39 Listener
in Universal Credit (UC)
Hi,I had my wca over the phone in August,rang to find out decision only to b told that they need me to come in for a face 2 face..y???

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  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi 

    Sometimes they cant get all they need over the phone bit I didnt think they were doing f2f yet 

    Did they say when it was likely to be 
  • jojo7777
    jojo7777 Online Community Member Posts: 39 Listener
    Thanks,no there not doing them at present,but I've been told I will need to go for one...is it quite common for them to do this?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,

    Yes, you're not the only person that's had a work capability assessment via the phone and now they need to attend a face to face assessment because they weren't able to get enough of information without seeing you in person. Unfortunately, there's no sign of these assessments starting back anytime soon. All you can do is wait and i know that's not what you wanted to hear but there's nothing more you can do.          

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